Planning implies “knowing what you’re going to do before the period begins.” If it’s January 2020, you’re not planning. You’re reacting. #ContentChat
— John Cloonan (@johncloonan) October 7, 2019
2020 is almost here—have you started your content marketing planning? In this #ContentChat, we discuss the ways that marketers can approach content planning and trade tips on optimizing the success of your plan year-round.
Q1: Have you started your 2020 content marketing planning yet? And do you have an official planning process?
Now’s the perfect time to start 2020 planning, unless the holidays are a busy time for your team. We recommend developing an annual plan with quarterly editorial calendars.
A1 How far out does it make sense to plan when it comes to content marketing? Do you tackle it month to month, quarter to quarter, annually or some combination of them? #ContentChat
— Derek Pillie (@derekpillie) October 7, 2019
I do an annual strategy, but do quarterly editorial calendars to support that. #ContentChat
— Erika Heald | Marketing Consultant (@SFerika) October 7, 2019
I try to get started with annual planning in September, but often I don’t get started until October. #ContentChat
— Erika Heald | Marketing Consultant (@SFerika) October 7, 2019
Business: next week, and frankly I’m about 2 weeks behind on that.
Personal: Nov 1 I’ll start planning for 1/1/2020, and hopefully will start producing a week later. #ContentChat
— John Cloonan (@johncloonan) October 7, 2019
Skeleton plan for annual strategy, seasonal re-examination and adjustments. #ContentChat
— GreenRope (@GreenRope) October 7, 2019
The community is in various planning stages, most with a general outline of themes, topics, and pillars they plan to support. It is important to have at least something on paper as a base to build from.
A1: I have already started working with some clients on 2020 planning, but I haven’t gotten started on my own. My process involves reviewing last year’s plan, assessing how well we performed against the goals we set, and then creating a new plan, with new goals. #ContentChat https://t.co/xyEn84vJcw
— Erika Heald | Marketing Consultant (@SFerika) October 7, 2019
A1: I have started the process of writing down things that I want to accomplish in 2020. Usually I start with overall themes and they pillars to support #ContentChat
— Bernie Fussenegger #Digital360Chat (@B2the7) October 7, 2019
I try to keep it under 4 pillars and within reason of what I can really support. #ContentChat
— Bernie Fussenegger #Digital360Chat (@B2the7) October 7, 2019
A1: I have the first three months of 2020 Content in the works. It’s more outline of themes and topics. #contentchat
— Jennifer Navarrete (@epodcaster) October 7, 2019
A1 – we typically start with national holidays then work to internal monthly company events we have planned and go from there! We haven’t started yet but plan to in the next couple weeks! #contentchat
— thumbprint (@_thumbprint_) October 7, 2019
A1. I have to develop a plan for my content. The quote from Sir Winston Churchill comes to mind “If you fail to plan, you are planning to fail.”
— Coach Brian leads you to new realms of health. (@_IamCoachBrian) October 7, 2019
A1: I have started an overarching view of content strategy going into 2020. As soon as the strategy is established, I will drill down into what specific topics look like for the months ahead #contentchat – majority of my content is in real-time since it’s based on my life! https://t.co/QbafZaNZj4
— little wandering soul 🏳️🌈 (@wanderingbri) October 7, 2019
A1. Not as of yet. But when I do, I use a planning template I put together so everything is a “one page plan” for what I want to accomplish #ContentChat https://t.co/ERpo6jk40I pic.twitter.com/dzvd0ZnjhZ
— Eddie Garrison (@EddieGarrison) October 7, 2019
A1: I’m planning my 2020 content in a way that will let me easily repurpose blog content into print books.#ContentChat https://t.co/OlEwrxdTiQ
— Kathryn Lang (@Kathrynclang) October 7, 2019
Review your previous content marketing plan as a base for your new plan. Assess whether you can simply update the existing plan, or if it needs a more significant change in direction.
A1b: Some years, I only create an updated content marketing plan-on-a-page, and others it’s a whole new plan from scratch. It really depends on if I have incremental goals or something new/additional that needs more discovery. #ContentChat
— Erika Heald | Marketing Consultant (@SFerika) October 7, 2019
Modify as follows:
Start with annual #contentmarketing plan. To set your key content pillars & important events/conferences/promotions requiring content. Then modify quarter by quarter. When you do check last quarter results & last year’s results. #contentchat— HeidiCohen #CMWorld 2019 Speaker (@heidicohen) October 7, 2019
Stay realistic with your goals. While stretch goals can provide some extra pressure to succeed, your team will probably feel defeated if their goals are too aggressive.
I love that you mention “within reason of what I can really support”. I think some orgs really push for stretch goals. And while they are nice, if all your goals are stretch goals you can wind up accomplishing a lot yet feeling as though you failed. #ContentChat
— Erika Heald | Marketing Consultant (@SFerika) October 7, 2019
Q2: When kicking off your 2020 planning, do you look at analytics and goal attainment for the previous 12 months, or for the year to date?
Per our poll, the majority of respondents look at the prior 12 months of data when creating a new plan.
And for the recap, let’s put the question of which data you use to plan in this Tweet with a poll: #ContentChat
— Erika Heald | Marketing Consultant (@SFerika) October 7, 2019
The chat mirrored these results, emphasizing that both data sets are valuable. In January each year, consider doing a final assessment of your previous year so that you analyze your last pieces of content and can move forward with your new year.
When working on the 2020 plan, I’ll be looking at the prior 12 months worth of data. However, when I do the final assessment of goals for 2019, I’ll be doing that in the first week of January so I can have the full 2019 dataset. #ContentChat
— Erika Heald | Marketing Consultant (@SFerika) October 7, 2019
A2: Analytics and data are important but many of our goal themes are from the top down (corporate goals) and each area comes up with the pillars to support the company-wide goals and then will add a couple more personal growth type goals. #ContentChat
— Bernie Fussenegger #Digital360Chat (@B2the7) October 7, 2019
A2: Metrics are key to understanding where the hot button topics are and for making adjustments to topics you thought would be hot and weren’t. We have both internal and external goals that tie into this more. #contentchat
— Jennifer Navarrete (@epodcaster) October 7, 2019
A2: This is my first year looking at analytics, so I don’t have multiple years for benchmarks, but I do look at analytics in terms of what content performed well and try to understand my audience better through that and how it will impact future content #contentchat https://t.co/bX0gme99BK
— little wandering soul 🏳️🌈 (@wanderingbri) October 7, 2019
A2. I always use the trailing 12 months. It gives me a better understanding of what’s working & more importantly what’s not working #ContentChat https://t.co/9zxlIaqID7
— Eddie Garrison (@EddieGarrison) October 7, 2019
A2. Honestly you have to do a composite of both. We build our plan using the past 12 months and adjust if the data demands it. #ContentChat https://t.co/v5GU2efJ6D
— GreenRope (@GreenRope) October 7, 2019
Regardless of your approach, one thing is clear: waiting until January to plan your 2020 content is too late.
For many businesses waiting until January 2020 is too late to start planning. Instead examine your results to-date this year, especially when planning the 1st half of 2020. #contentchat
— HeidiCohen #CMWorld 2019 Speaker (@heidicohen) October 7, 2019
Q3: I like to use a SWOT analysis as part of my planning activities. So let’s talk about how you uncover your 2019 content marketing Strengths, Weaknesses, Opportunities, and Threats.
For strengths and weaknesses, your data can guide you. Review your goals and assess where you may have missed the mark or drastically overachieved, and consider interviewing your customers to get additional insight on these areas. This review can be done annually, quarterly, or on any cadence that your team can support. More regular check-ins allow for your team to course correct as needed, versus waiting until the end of the year to see how you did.
A3a: For strengths, I primarily look at my analytics across all platforms, and goal attainment. But this year I think I am going to add in doing some informal surveying of asking colleagues what they feel my strengths are, and see what I learn. #ContentChat https://t.co/tIM8qFRFGb
— Erika Heald | Marketing Consultant (@SFerika) October 7, 2019
A3b: For weaknesses, I look at the goals I didn’t make much progress on, the metrics that went in the wrong direction, and I look at my competition to identify areas they excelled in that I did not. #ContentChat
— Erika Heald | Marketing Consultant (@SFerika) October 7, 2019
A3. I do quarterly analytic reviews/audits as well as yearly. This (again) let’s me know where we were lacking, rocking it, etc. We can than formukate how we’ll move forward #ContentChat https://t.co/D7BLIJz80m
— Eddie Garrison (@EddieGarrison) October 7, 2019
Beyond content, when I was a healthcare company executive, we did rolling 12-month goals reviewed quarterly. Helps with prioritization and the changing landscape. #ContentChat
— John Cloonan (@johncloonan) October 7, 2019
A3] To get the maximum benefit out of your existing content, take the time to audit your business’s key hub & spokes to ensure that your best performing content supports your business. At the same time this supports search. #contentchat
— HeidiCohen #CMWorld 2019 Speaker (@heidicohen) October 7, 2019
A3 – For our first year it is mostly trial and error, finding what works, what doesn’t & looking over our analytics #contentchat
— thumbprint (@_thumbprint_) October 7, 2019
A3. Strategy meetings. We have weekly marketing meeting where we discuss new ideas for strategy. Big pivots, we run by the C-Suite. It helps to have a small team. We just had a huge All Hand’s strategy meeting where we re-examined our mission statement as a team. #ContentChat https://t.co/wYaGIQ65hx
— GreenRope (@GreenRope) October 7, 2019
Opportunities and threats will require a knowledge of current and future market trends, as well as some research on your competitors.
A3c: For opportunities, I tap into what I’ve been reading/hearing about that I think would be a good fit for the business, as well as things we are already doing well and can really knock out of the park. #ContentChat
— Erika Heald | Marketing Consultant (@SFerika) October 7, 2019
A3d: The threats seem to be the areas that stay pretty similar over time. How do you identify new potential threats that your content strategy needs to account for? #ContentChat
— Erika Heald | Marketing Consultant (@SFerika) October 7, 2019
A3: For threats, I look at two major things: competitors and the marketing landscape, including…
– Politics
– Regulation
– Economics
– Consumer behavior trends
– Social trends
– Tech trends#ContentChat— John Cloonan (@johncloonan) October 7, 2019
Optimize your year-long success by keeping your goals visible, and store content ideas in a central location that you can then revisit during planning season.
A3: One thing we do with our goals – they are posted in a visual spot for everyone to see and are something we look at each day and aware of. Many times goals are put away and not visible and we “forget” what we are working towards. #ContentChat
— Bernie Fussenegger #Digital360Chat (@B2the7) October 7, 2019
I have a running content idea monthly brain and data dump set of files which is sort of my catch all throughout the year. When I find things I think might be a good future fit, I paste them for later review. Later I go through to see what fits and what doesn’t. #contentchat
— Jennifer Navarrete (@epodcaster) October 7, 2019
Q4: Will you have a documented content strategy for 2020? Why or why not?
A documented content strategy is the best way to stay focused and strategic with your efforts. The majority of our community members will have at least one content plan for 2020, and some will have multiple to represent different needs.
A4: This year I will be creating a new content strategy, versus just updating my plan-on-a-page since growing the consultancy team-wise is a departure from the goals the prior plan was built to support. #ContentChat
— Erika Heald | Marketing Consultant (@SFerika) October 7, 2019
A4 – The goal is to have a documented content strategy for 2020! This way we can use it as guidance as the year plays out w/ room for adjustments #contentchat
— thumbprint (@_thumbprint_) October 7, 2019
A4: We do have a document that is part Annual Roadmap and monthly Editorial Calendar. The Roadmap gives us the high points of the year and the EC has the specific content pieces. #contentchat
— Jennifer Navarrete (@epodcaster) October 7, 2019
A4: For my solo, I will have a documented strategy for 2020 #ContentChat
— Bernie Fussenegger #Digital360Chat (@B2the7) October 7, 2019
A4: I’m going to attempt to have a documented content strategy for both my own blog and the products I support for 2020. #ContentChat
— John Cloonan (@johncloonan) October 7, 2019
A4. Yes. We have several documents which help organize and define different aspects of our content strategy. These are updated regularly at different intervals. It helps us break up the workload, as our team is very specialized. #ContentChat https://t.co/5dYwCtwAaO
— GreenRope (@GreenRope) October 7, 2019
A4. Yes. Yes. And Yes.
Recap what types and themes of content worked and what didn’t so it’s less of a guessing game and more of a leveling up with a blueprint. Especially if you manage content marketing for a company but still works you as a brand also.#ContentChat https://t.co/RNfEx8QHMz
— Troy 🚀 (@FindTroy) October 7, 2019
Q5: Do you work with external consultants or freelancers as part of your content marketing planning process? If so, what areas do you typically find value in having an external POV to assist with?
External consultants or freelancers can bring valuable insight into your planning, especially when they are not emotionally invested in the activities. Many of our community members mentioned that their planning teams are exclusively in-house, but outside experts could better identify areas of opportunity or current gaps in your plan.
A5a: On the in-house side, I worked for an agency that had an external biz dev pro come in and help us workshop our goals for our marketing plan. It helped to have someone who didn’t have any emotions attached to the activities. #ContentChat https://t.co/CnoOKtg3S8
— Erika Heald | Marketing Consultant (@SFerika) October 7, 2019
A5b: When I was at a Fortune 500, we always involved our agency partners in our marketing planning. It was great to have the cross-pollination of what they’d been working on w/others to inspire us and give a new perspective. #ContentChat
— Erika Heald | Marketing Consultant (@SFerika) October 7, 2019
A5c: As a consultant, I am often brought in to orgs that have been creating content without a content strategy to formalize things. When I am lucky, it’s BEFORE the budget process has concluded! 🙂 #ContentChat
— Erika Heald | Marketing Consultant (@SFerika) October 7, 2019
A5 – at this moment we do not work with any external consultants. Possibly in the future as our social media grows. #contentchat
— thumbprint (@_thumbprint_) October 7, 2019
Same for us! 😊 #contentchat
— Synthesio, an Ipsos company (@Synthesio) October 7, 2019
A5: I’m completely solo, though this year I’m going to try and snag some internal resources to at least validate my thoughts. #ContentChat
— John Cloonan (@johncloonan) October 7, 2019
A5. We are 100% in house. The only time we work with external marketers are for cross promotion, i.e. guest blog posts, webinars, events. #ContentChat https://t.co/TKEQC3KMaQ
— GreenRope (@GreenRope) October 7, 2019
A5: Not in a formal way, but I am consistently collaborating with @SydneydeHaas in terms of content development + strategy. I find it valuable to have her POV for website, design + content planning. Plus she is part of my audience demo so that’s a perk 🙂 #contentchat https://t.co/TCJzS1yRSs
— little wandering soul 🏳️🌈 (@wanderingbri) October 7, 2019
Q6: In the last few minutes of today’s #ContentChat what are some questions we can help you answer about annual content planning? Or, what tips or templates do you love and want to share?
Favorite types of content pieces for marketing? Evergreen is the way to go, as well as content ideas that can be repurposed for multiple forms.
What types of content pieces are your favorite for marketing and how often do you try to create and publish each? Thoughts on evergreen content? #ContentChat
— GreenRope (@GreenRope) October 7, 2019
I definitely create way more evergreen content (both for clients and myself) than trendy/topical content. I save the topical content for social mostly. I love ebooks, slide decks, and blog posts. Infographics too but only if I get to collaborate with the designer. #ContentChat
— Erika Heald | Marketing Consultant (@SFerika) October 7, 2019
Best tools, templates or sites for content planning? Erika recommends MarketingProfs and the Content Marketing Institute for great templates and resources, and Heidi shared a blog post of hers for reference as well. Kari made a great point—tools in the Google or Microsoft Office suites may be all you need to tackle your planning like a pro.
are there specific tools, templates or sites that are free (or low cost) that help you plan out your content/content strategy? #contentchat https://t.co/l6zOqdmFlT
— little wandering soul 🏳️🌈 (@wanderingbri) October 7, 2019
The two best free resources for content planning are @MarketingProfs and @CMIContent. Lots of fantastic articles and templates at their sites. #ContentChat
— Erika Heald | Marketing Consultant (@SFerika) October 7, 2019
Thanks for the plug, Erika!
Bri, here’s something that may be of use. If we can help in any other way, let me us know! #contentchat https://t.co/uWxGYzx9yC
— Content Marketing Institute (@CMIContent) October 7, 2019
Here’s help if you’re seeking to develop your 2020 content marketing plan. https://t.co/mR5qiIYbxC #contentmarketing #contentchat
— HeidiCohen #CMWorld 2019 Speaker (@heidicohen) October 7, 2019
There is of course fancy software out there available but many smaller companies can just make an excel calendar in advance and put there deadlines to create,post,curate & track Coming October fest,Halloween,Black Friday,Thanks giving,Christmas,New year and so on…no?
— Kari Syrja (@B2Bsalesandmkg) October 7, 2019
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