Even as an employee, you are ultimately responsible for your own career path. #contentchat
— Roselle Cronan (@MahoutMkt) October 28, 2019
Modern employers seem to mainly focus on free snacks or gym memberships as employee perks, but is that what employees actually want? Clear, documented career paths and development opportunities are often more desired in the workplace, but many employers neglect these areas. That’s why it’s on you to take charge of your career growth.
Whether you’re full-time in-house, a freelancer, or your own boss, this #ContentChat recap walks you through how to plan the next steps in your career. Answer the questions below and read our thoughts for ideas, tips, and examples.
Q1: What is your current #contentmarketing job, and how many years have you been working as a content marketer?
Our community members represent a range of experiences. We have folks who have been in the content marketing world since before it was called content marketing, pros who switched to marketing mid-career, students who are eager to start full-time work, and everyone in-between.
A1: I’m a content marketing consultant and run my own agency. I have been focused primarily on #B2B marketing for 20 years, with the past 12 years focused on content marketing. Started my career as a journalist. #ContentChat
— Erika Heald | Content Marketing Consultant (@SFerika) October 28, 2019
A1 I am currently a “content and social media marketer.” I wasn’t always called a content marketer, but I’ve been doing content marketing since September 10, 2001 (it was called “custom publishing” then). #contentchat
— Martin Lieberman (@martinlieberman) October 28, 2019
A1: My entire career has been around #contentmarketing that first started with print design then moved to digital – website design, email marketing, SMS marketing and promotional content on our branded website. Looking at 25 years. #ContentChat
— Bernie Fussenegger #Digital360Chat (@B2the7) October 28, 2019
Q1. I currently work as a content strategist for GreenRope Complete CRM. I’ve been here about six months and have been loving every minute of it, except training. I’ve been in the industry ever since I graduated college about a year and a half ago. #ContentChat
— GreenRope (@GreenRope) October 28, 2019
A1: My current #contentmarketing job is in support of a SaaS product. I’ve been in content marketing since before it was called content marketing. #ContentChat
— John Cloonan (@johncloonan) October 28, 2019
A1. Freelance content strategist & writer, 20 years in #b2b marketing, 11 years focused on content, almost a lifetime as as a writer, including first career as journalist (print, radio, TV). #ContentChat https://t.co/d9q60Asvxh
— Carmen Hill (@carmenhill) October 28, 2019
same! A1: Currently content strategy @Autodesk, formerly @VMware and @Oracle 20+ years in b2b customer-facing content, previously @ziffdavis tech journalist back when computer magazines filled the newsstands… #ContentChat
— Rich Schwerin (@Greencognito) October 28, 2019
Q2: Does your organization have a defined career path for your job area, or for specific job titles/level of seniority? (i.e. is there a defined set of criteria for getting to the next level in your career?)
Many companies do not have defined career paths for their employees or fail to effectively communicate these paths.
A2: This is one area in which our brand and many others can improve. We have somewhat of a structure but it needs to be more clearly defined. I stepped into a new role 1 1/2 years ago and it didn’t have a career path or even a job description. #ContentChat
— Bernie Fussenegger #Digital360Chat (@B2the7) October 28, 2019
A2a: I have also tried to create my areas career paths to give my teams guidance and set clear expectations even when it isn’t as clear for myself at times. #ContentChat
— Bernie Fussenegger #Digital360Chat (@B2the7) October 28, 2019
A2: Let’s just say it’s a work in progress. I’m sure there are other orgs that are in the same boat. #contentchat
— Roselle Cronan (@MahoutMkt) October 28, 2019
Certain factors may dissuade a company from creating career paths, including having a fixed staff size or working exclusively with freelancers.
Q2. No, our organization currently has a fixed staff size. We’re a small company, where people tend to take on additional responsibilities as they develop professionally, but we don’t really have a corporate ladder to move up. #ContentChat
— GreenRope (@GreenRope) October 28, 2019
A2: There’s not an exact route here at RED66; being a smaller agency we have more freedom and possibility to explore different areas and avenues. While there isn’t an exact set route, we do understand that time and success both lead to reward! #contentchat
— RED66 Marketing (@red66marketing) October 28, 2019
Or, some position may be new and a trajectory has yet to be determined.
A2: Not yet. My role is a new one for the company. Career path is next on the agenda with my manager. #contentchat https://t.co/IfvArLNrmH
— Amy Higgins (@amywhiggins) October 28, 2019
A2. As a freelancer, I’m charting my own path these days. But I think we should all do that anyway. If your employer facilitates and supports you in that, that’s icing on the career cake. #ContentChat
— Carmen Hill (@carmenhill) October 28, 2019
Regardless of what your company currently offers, you should have some understanding of the key responsibilities and competencies for your current and ideal roles. Erika explains what this can look like:
A2: As I expand beyond being an agency of one with freelance staff, I am working on a defined career path framework that includes core competencies. I’ve done this at my in-house jobs, after having one in place when I worked at Schwab on the B2B marketing team. #ContentChat
— Erika Heald | Content Marketing Consultant (@SFerika) October 28, 2019
A2b: As an example, for an intern, I’d be looking at:
Key Responsibilities: Provides administrative and project management support on client projects. Attends client meetings. Researches analysts, blogs, and social media sites. Drafts content.
— Erika Heald | Content Marketing Consultant (@SFerika) October 28, 2019
Then the core competencies would be:
* Good writing skills.
* Ability to conduct basic online research.
* Detail-oriented.
* Good time management skills.
* Working knowledge of basic Microsoft Office software.— Erika Heald | Content Marketing Consultant (@SFerika) October 28, 2019
A2c: Compare that to an account executive: Establishes key client relationships. Finger on the pulse of social media best practices and trends. Create pitches and story angles aligned to content strategy. Generate content that meets or exceeds client expectations.
— Erika Heald | Content Marketing Consultant (@SFerika) October 28, 2019
And the core competencies would be:
* Growing leadership and mentoring skills
* Knowledge of content marketing fundamentals.
* Ability to quickly understand client’s product and service offerings, customers, goals, policies.
* Persistent.
* Ability to prioritize.#ContentChat— Erika Heald | Content Marketing Consultant (@SFerika) October 28, 2019
What happens if your team does not have defined career paths? It could mean that individuals are stuck in roles they have no interest in doing, causing a ripple of upset that leads to costly turnover and lasting culture damage.
Sometimes the worst mistake a company can make is forcing a senior creative into a management position when they have no interest in leadership. #ContentChat
— GreenRope (@GreenRope) October 28, 2019
I had a senior marketing director as my manager who really disliked managing teams—and it showed. But the org didn’t have a career path for independent contributors at that level. So an entire team of marketing professionals had to endure it. Not good! #ContentChat
— Erika Heald | Content Marketing Consultant (@SFerika) October 28, 2019
That can lead to all kinds of disasters including high turn over and burnout. I’m glad you got through that!#ContentChat
— Dr. Donald Hecht (@realDocHecht) October 28, 2019
Of course, the way I got through it was to leave…as did several others on the team. So important to understand what it takes to be a great manager and to not accept the role if it’s not your thing. #ContentChat
— Erika Heald | Content Marketing Consultant (@SFerika) October 28, 2019
Q3: What would a typical career path look like for a person with your current marketing role, as they head towards your ideal content marketing job?
Career paths can take many shapes, especially depending on internal structures or your desire to gain cr0ss-functional skills. The community shares their paths below:
A3a: The career path I mapped out for myself was: Starting as a SaaS startup Content and Communications Director, then move into a Head of Content Marketing role, followed by having a VP+leadership position in an agency, solo consulting, then heading my own agency. #ContentChat
— Erika Heald | Content Marketing Consultant (@SFerika) October 28, 2019
A3: For our current structure…it would be…
– Director
– Sr. Product Manager
– Product Manager
– Marketing Specialist#ContentChat— Bernie Fussenegger #Digital360Chat (@B2the7) October 28, 2019
A3: A person serving in my role would pursue different aspects of being a business owner. They could serve within the realms of PR, Marketing, business/business development, accounting, finance, etc. #contentchat #ceo #businessowner
— chloeclarkpr (@chloeclarkpr) October 28, 2019
A3. It seems like most career paths in #contentmarketing seem increasingly more atypical, especially as more people spend large portions of their careers doing freelance work. #ContentChat
— GreenRope (@GreenRope) October 28, 2019
A3: Honestly, I have no idea. I fell in love with the job through theater and then my dad asked me to help him with social media and the head publicist at @mindbuckmedia asked me to be their Social Media Manager. None of this was planned so I’m still figuring it out. #ContentChat
— Hannah Richards (@actPRHannah) October 28, 2019
As the founder of a university, there’s not much to aspire to in terms of moving up in the company. However, I see the growth in our learners and our team as steps up for me as well.#ContentChat
— Dr. Donald Hecht (@realDocHecht) October 28, 2019
Q4: What core competencies do content marketers need to cultivate to continue to grow in their career?
Assessments like StrengthsFinder can help you identify your core competencies, and Erika also shared a resource on the topic.
Any tools on how to find core competencies? Esp for both newbies and leaders? #ContentChat ie I took a strength finder quiz.
— Amy Higgins (@amywhiggins) October 28, 2019
I LOVE StrengthsFinder. It helped me better communicate my personal style to my teammates and managers. I wrote about my process for identifying core competencies here: https://t.co/82K0udTfpe #ContentChat
— Erika Heald | Content Marketing Consultant (@SFerika) October 28, 2019
Common signs of career growth and related competencies include: Advancing from content creation to data-driven strategy development.
A4a: As someone who has hired and managed a number of teams, the primary competencies that I see individual contributors struggle with is moving from doing the content creation to measuring what works, then proactively plan a strategy based on that knowledge. #ContentChat
— Erika Heald | Content Marketing Consultant (@SFerika) October 28, 2019
Coaching, mentoring, and overseeing the strategy without becoming a dictator or over-involved.
A4b: And from there, being able to move into a leadership role where you are coaching, mentoring, and laying out the strategy and helping your team achieve it…WITHOUT dictating how they do everything or jumping back into doer mode. #ContentChat
— Erika Heald | Content Marketing Consultant (@SFerika) October 28, 2019
A4: great leadership skills are sometimes hard to come by. Content marketing professionals need to know how to adjust to the market and be strategic. I like what you said, Erika, about transitioning to leadership without slipping back into “doer” mode.#ContentChat
— Dr. Donald Hecht (@realDocHecht) October 28, 2019
Assessing how individual team member skills and characteristics complement or detract from the skills of the rest of the team.
A4: As I’m building my team or teams I have built, I look for a diverse team that is able to compliment each other and where strengths may overlap or compliant each other. I’m looking for more team building and collaboration among each other. #ContentChat
— Bernie Fussenegger #Digital360Chat (@B2the7) October 28, 2019
Understanding how to gain buy-in from other decision-makers.
A4: Maybe this is bias…but I think understanding how to gain bye-in for others, esp. those who don’t understand content marketing is key. https://t.co/I96NhWsNVz
— Amy Higgins (@amywhiggins) October 28, 2019
Staying on top of emerging technologies and associated skills. For example, areas like SEO and analytics are becoming increasingly important for pros today and will be essential for the pros of tomorrow.
Here are some: Writing and editing, SEO, analytics, audience research, marketing and content strategy. Be a big-picture thinker and play well with others. A4 #contentchat
— Roselle Cronan (@MahoutMkt) October 28, 2019
A4: This applies to any career, but agility, flexibility, and willingness to ability to learn skills quickly are the next hot skills. #ContentChat
— John Cloonan (@johncloonan) October 28, 2019
And regardless of your title, you can’t forget core skills like critical thinking, communication, and determination.
A4: Transparency, Leadership, creative and critical thinking, patience, being able to communicate effectively, and also acknowledging failure to then make adjustments. Those are personally my views on core compentencies that I find important. #contentchat
— MelanieJalimPR (@MelanieJPR) October 28, 2019
A4: Some core competencies to cultivate are strong writing skills, creativity, a clear understanding of content creation tools and of your target audience, and most importantly, an interest in what you’re marketing (if there’s no passion, the job done is not as good) #ContentChat
— Leia Pequignet (@leia_peq) October 28, 2019
A4: Some include: networking knowledge, effective communication, self starting and organization, writing, designing, technological, SEO and underrated but incredibly important in my mind is likability. #ContentChat
— Hannah Richards (@actPRHannah) October 28, 2019
A4. Soft Skills: industry knowledge, communication, organization
Hard Skills: writing, design principles, PPC, SEO, email marketing#ContentChat
— GreenRope (@GreenRope) October 28, 2019
Q5: Does your organization provide training or professional development budgets to help you and your colleagues progress on their career paths?
Many organizations are willing to provide training or professional development opportunities, but these are all-too-often slashed with budgets. Ask your employer if they have training options that you can use.
A5: We do!!!! And, it is the first thing that is cut when budgets get tight. This is were it is very important to find your own training opportunities and resources outside your organization. #ContentChat
— Bernie Fussenegger #Digital360Chat (@B2the7) October 28, 2019
A5. Our organization is willing to fund professional development related to our industry, short of paying for a graduate program. I just got approved to take online coding classes on the company dime. #ContentChat
— GreenRope (@GreenRope) October 28, 2019
A5: absolutely. We have several leadership cohorts to help aspiring managers as well as officers and existing managers develop their skills. We also offer educational benefits and personal development plans.#ContentChat
— Dr. Donald Hecht (@realDocHecht) October 28, 2019
Q6: What are some of the most useful career development and training resources, tools, and organizations you’ve made part of your personal career development journey?
The community recommends: MarketingProfs and Content Marketing Institute for resources and trainings.
A6a: Coincidentally, today is my 6-year @MarketingProfs #PROversary. I signed up for a premium membership to help me along my career path. I stay a member to have tools and training available when I need to learn something new, and to support their awesome content. #ContentChat
— Erika Heald | Content Marketing Consultant (@SFerika) October 28, 2019
A6b: I also attend the @CMIContent annual #CMworld conference each year, and recently resubscribed to the @Mediabistro membership. And I read a TON of blogs and books! #ContentChat
— Erika Heald | Content Marketing Consultant (@SFerika) October 28, 2019
No. 1 would be @CMIContent and the robust resources available, @AMA_Marketing (love to @AMATampaBay locally), my fellow content peeps I’ve met on chats and others. A6 #contentchat
— Roselle Cronan (@MahoutMkt) October 28, 2019
Industry and local organizations like the American Marketing Association.
Local marketing associations provide great tools for networking and professional development. I volunteered as a copywriter for @AMASanDiego right after college and that led to my current job + great experience. #ContentChat
— GreenRope (@GreenRope) October 28, 2019
Educational pursuits.
A6: I think my MBA was certainly worth it. Developing a personal mentor definitely helped. #ContentChat
— John Cloonan (@johncloonan) October 28, 2019
These great reads.
A6. @phlearn, The Brand Gap by @MARTYneumeier, Positioning: The Battle for Your Mind by Jack Trout, @ForeverDansky. #ContentChat
— GreenRope (@GreenRope) October 28, 2019
Networking with other professionals, or finding mentors.
A6: Punctuality when posting content, budgeting, and creating S.M.A.R.T goal outlines has helped when strengthening my skills. Also, just chatting to other professionals in my field of interest and gaining knowledge and valuable tools for future content. #contentchat
— MelanieJalimPR (@MelanieJPR) October 28, 2019
Do people count? @Robert_Rose and you have been a great help to me through my career – discovering next steps and things to build upon. #ContentChat
— Amy Higgins (@amywhiggins) October 28, 2019
And Twitter chats like #ContentChat.
A6: Some of the career resources that I have or use…
– Twitter Chats
– Category specific connections
– Online publications – check daily
– Webinars
– Conferences
– Local events with like-minded peeps#ContentChat— Bernie Fussenegger #Digital360Chat (@B2the7) October 28, 2019
A6: Constantly reading has helped and looking at new studies on social media/articles on content creation. I also think #TwitterChats have become an integral part of my training resources. They make it so easy to connect with people in the same industry. #contentchat
— Hannah Richards (@actPRHannah) October 28, 2019
Remember that you can learn a lot from your colleagues, good or bad.
A6: Also, to be frank, working for a succession of bad managers taught me a lot. Not the best way to learn, necessarily, but those are lessons well-learned, and well-earned. #ContentChat
— John Cloonan (@johncloonan) October 28, 2019
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