This week is Content Marketing World 2020, which is one of the biggest content marketing events of the year and a favorite for many in the #ContentChat community.
Although we’re sad to not be in Cleveland now catching up in person, we’re starting the virtual festivities with a #CMworld pre-party with Maureen Jann (@NeoLuxeMo), co-founder and chief marketing strategist at NeoLuxe Marketing. Read the full chat recap below for tips on how you can get the most out of virtual CMworld 2020, including how to balance client work during the conference and which sessions we’re most excited for. If you missed the chat and want to share your tips or promote your conference session, comment below. We hope everyone has a great time at the show!
Q1: #CMworld has 100+ sessions across five days. How do you pick which sessions to attend?
Prioritize sessions that will fill gaps in your technical knowledge, expand on topics you’re interested in, or provide opportunities to meet new people.
A1: I typically pick and choose the sessions that help me fill the gaps in my technical knowledge! So, you’ll find me in the analytics, attributions, and measurement sessions. #contentchat
— Maureen Jann (@NeoLuxeMo) October 12, 2020
A1b: As a rule, those going to sessions should focus on closing the gaps in their knowledge, finding inspiration, and meeting new people. #contentchat
— Maureen Jann (@NeoLuxeMo) October 12, 2020
If it were me going as an attendee, I really think the best way is to say “What is my biggest goal or challenge in the next 6-12 months?” Then focus on sessions/topics/tracks that will help you achieve that. #CMWorld #ContentChat
— Cathy McPhillips (@cmcphillips) October 12, 2020
A1: With so many options, you should focus on the intersection of your business/career goals and the topics being covered at #CMWorld. This way you’ll be motivated to apply what you learn! #ContentChat
— Chris Craft (@CraftWrites) October 12, 2020
Some speakers are always a must-see (like Andy Crestodina and Ann Handley), but try to also join sessions from speakers you’re unfamiliar with. If you have friends or colleagues also attending, plan which sessions you want to join together and which you can attend individually and share your notes.
A1: I have a short list of folks whose session I always look for at #CMworld with @crestodina + @annhandley at the tippy top. Next, I scan the session topics and coordinate with friends on which ones to go to together and which to share notes on. #ContentChat https://t.co/GU0QW4d7CR
— Erika Heald | Content Marketing Expert (@SFerika) October 12, 2020
A1: My strategy for picking sessions is based on filling the gap when it comes to my strengths. As tempting as it is to pick sessions with my favorite speakers and topics, I try to go out of my comfort zone. (ie Analytics, SEO, etc). #ContentChat
— Berrak Sarıkaya 😷 (@BerrakBiz) October 12, 2020
Consider attending sessions on industries you may not be familiar with to learn how pros in that space approach content marketing.
A1b: I would also add, in addition to skills out of my comfort zone, I also look for industries I may not be super familiar with to learn how they’re applying strategies in their field. #ContentChat
— Berrak Sarıkaya 😷 (@BerrakBiz) October 12, 2020
Or, identify topics that you have an opinion on to then see how others approach that topic.
I also look for stuff on which I have an opinion, to test it against current practice. #ContentChat
— John Cloonan (@johncloonan) October 12, 2020
If you can’t catch everything live, write down all of the sessions you hope to attend and you can watch the session recordings at any time.
the GREAT news for everyone this year is we can gain access to ALL the #CMworld sessions, so as life changes, we can hop back in for extra servings! #ContentChat
— Erika Heald | Content Marketing Expert (@SFerika) October 12, 2020
Q2: Many of our #ContentChat community members are speaking at this year’s conference—tell us about your session(s) and why we should join. If you’re not speaking, tell us about what session you’re most excited for (can be from the community or not).
Check out these Content Marketing World sessions to attend, and comment if we missed the one(s) you’re most excited for.
Content Marketing for Marketing Agencies: Make Your Services Sing with Erika and Maureen.
The Content Marketing Diamond Model for Small Businesses and Entrepreneurs with Maureen, AJ Huisman, Bert van Loon, and Jonathan Crossfield.
A2: I’m excited to share @sferika‘s session focused on how to build your #agency‘s content marketing strategy. But you might want to catch the content marketing for small business workshop I am a part. It features @Kimota, @bertvanloon, and @ajhuisman! #contentchat
— Maureen Jann (@NeoLuxeMo) October 12, 2020
The Magic of Meetups: How to Use Meetups to Build Community, Drive Brand Engagement and Inform a Content Marketing Strategy, with Dennis Shiao and Rich Schwerin.
Ask Me Anything and Courageous Content: 6 Ways to Get Noticed Amidst the Noise with Jay Baer.
What Podcasting & TikTok Can Teach Us About Creating Empathetic Content! with Brian Fanzo.
A2: Really looking forward to session by @jaybaer @dshiao and @iSocialFanz to just name a couple. #ContentChat
— Bernie Fussenegger #Digital360Chat (@B2the7) October 12, 2020
Q3: How do you juggle work priorities during #CMworld and how do you manage your internal/external client expectations?
Inform your clients that there is a conference this week and that your availability will be limited. Ideally, these conversations happen well in advance of the conference so you can move any deadlines or calls as needed.
A3: I’ve done a pretty good job of clearing my schedule so I can focus on the content. I have big blocks of time to consume content and hang out in our networking room to make it feel as much like a real life experience as possible. #contentchat
— Maureen Jann (@NeoLuxeMo) October 12, 2020
Set an OOO message that reflects your availability.
A3: If I can’t take the time off from meetings, I plan for it weeks in advance, letting them know what my availability will be for answering emails, etc. My OOO message also reflects that information as necessary. #ContentChat #CMWorld
— Berrak Sarıkaya 😷 (@BerrakBiz) October 12, 2020
Block off periods of time on your calendar to attend the conference or catch sessions you missed live.
A3: As the #CMworld community is global, some of the events start pretty early for us West Coasters. So I’m blocking off some calendar time to catch the too-early-for-me live sessions later in the day. Virtual = you can fit things in throughout your day! #ContentChat
— Erika Heald | Content Marketing Expert (@SFerika) October 12, 2020
A3 Listing myself as busy for a few days with a few short windows #contentchat
— Dan Goldberg (@Jonas419) October 12, 2020
A3: This one will be interesting with the conference being remote, WFH and picking kids up from school. I did block my work calendar for the most part each day while allowing the important work meetings to happen. If in person, I would follow up after sessions etc. #ContentChat
— Bernie Fussenegger #Digital360Chat (@B2the7) October 12, 2020
I blocked my calendar and gave everyone who might assume I’m available a heads up that I won’t be. #contentchat #CMWorld https://t.co/JyonRfi1Nu
— Carmen Hill 😷 (@carmenhill) October 12, 2020
Prioritize the conference to the best of your ability, and ask colleagues to cover work needs as possible. The conference will make you a better marketer, meaning that your clients benefit when you attend.
That’s great! When I go to events (not #CMWorld), I really try to focus on being there. I’ll check emails in the evenings. It’s so much better when you can focus and network. It makes me sad when I see people sitting in the halls not attending sessions. #ContentChat
— Cathy McPhillips (@cmcphillips) October 12, 2020
Or hope to have clients that understand that you at events learning and networking can actually be beneficial to THEM. You come back refreshed, excited, smarter, with new connections. 🙂 #CMWorld #contentchat
— Cathy McPhillips (@cmcphillips) October 12, 2020
In the past, I’ve tried to answer emails and field requests between sessions. Now, I have a partner who manages while I’m gone. #ContentChat
— John Cloonan (@johncloonan) October 12, 2020
And it’s generally a smart choice to stay caffeinated.
A3 Caffeine. #ContentChat https://t.co/VK6jdi25Qv
— Shane Shaps (@520eastbrands) October 12, 2020
Q4: What tools should marketers use during #CMworld to keep up with the conversations happening on social media?
TweetDeck is a must-use to follow along with hashtags and conversations happening on Twitter.
Tweetdeck is one for sure. #ContentChat https://t.co/T7rNcAe1dD
— Shane Shaps (@520eastbrands) October 12, 2020
A4: @TweetDeck ftw #contentchat
— Chris Craft (@CraftWrites) October 12, 2020
Q4: I love my @TweetDeck with multiple columns open for following along on Twitter and engaging, sharing and being part of conversations. #ContentChat
— Bernie Fussenegger #Digital360Chat (@B2the7) October 12, 2020
A4: I’m using Tweetdeck with a special column for the #CMWorld hashtag (though, confession, I have that year-round).#ContentChat
— Berrak Sarıkaya 😷 (@BerrakBiz) October 12, 2020
Hootsuite is another tool you can use to track specific hashtags.
A4 I’d suggest something like Hootsuite or TweetDeck, so you can segment out and just see the #CMWorld tweets. That’s what I’ve done, whether I’ve been at the event or not. #contentchat
— Martin Lieberman (@martinlieberman) October 12, 2020
Only problem is Hootsuite doesn’t treat retweets well. So if one tweet is RT’d by a lot of people, that’s all you’ll see. But it’s better than nothing. #contentchat
— Martin Lieberman (@martinlieberman) October 12, 2020
Keep an eye on other social channels, too, but Twitter, Facebook, and possibly LinkedIn are most relevant for this conference.
A4: It’s tricky with so many conversations across to many platforms. I use Tweetdeck to track individual hashtag conversations and I usually just keep Facebook open in another tab. I’d be super curious to know how other people are tracking on multiple platforms! #contentchat
— Maureen Jann (@NeoLuxeMo) October 12, 2020
I ignore Facebook during conferences. Usually Twitter, Instagram, and occasionally LinkedIn to add connections. #ContentChat
— John Cloonan (@johncloonan) October 12, 2020
I’m with you there…I usually just focus on Twitter during conferences. #ContentChat
— Bernie Fussenegger #Digital360Chat (@B2the7) October 12, 2020
Evernote is great for taking and accessing notes across devices.
I also like to watch the #CMworld hashtag via Hootsuite so I don’t miss out on conversations. Then I save my favorite Tweets to my @Evernote conference notes. #ContentChat
— Erika Heald | Content Marketing Expert (@SFerika) October 12, 2020
A4b: I setup specific notes in @Evernote within a conference-specific notebook so I can more easily find all my event notes in one place after the #CMworld event. #ContentChat
— Erika Heald | Content Marketing Expert (@SFerika) October 12, 2020
I’m also a huge @Evernote user. No idea how I’d keep things clear without it. #ContentChat
— Shane Shaps (@520eastbrands) October 12, 2020
And don’t forget your conference essentials: food, beverages, tech to take notes and photos, and backup options in case Mercury in retrograde throws some challenges your way.
A4a: The most important thing is to get your desk or workspace all setup with everything you need: #CMworld coffee mug full of hot beverages, lots of water, multiple devices for taking notes and photos/screenshots, and snacks (not pictured). #ContentChat pic.twitter.com/1b9QuTA8nI
— Erika Heald | Content Marketing Expert (@SFerika) October 12, 2020
Q5: What are your tips for getting the most value out of the sessions you join? What do you bring with you to the sessions to capture your ideas?
Set up a system that best enables you to capture any important concepts or new ideas. This can include taking handwritten notes…
A5: For me, it’s all about putting what I learn the practical use. I like to take what I learn and put it into a wrap up blog to help track the ideas I’ve learned. I usually bring a trusty notebook and a fountain pen to take ALL THE NOTES. #contentchat
— Maureen Jann (@NeoLuxeMo) October 12, 2020
Notebooks and good pens are my favorite. I have my new notebook for post #CMWorld because my other one is almost full and full of pre-event planning. October 19 I start fresh! #contentchat
— Cathy McPhillips (@cmcphillips) October 12, 2020
I’m a written notes guy. I keep a notebook and a pen, that covers it.
— John Cloonan (@johncloonan) October 12, 2020
Digital notes through Google Docs, Microsoft Word, Evernote, or other means…
A5: I have a running Google Doc for all the sessions I attend to keep ongoing notes, pre-populated with the hashtag and the Twitter handle of the speaker, so I can attribute properly.
Then I either do a roundup blog post or send my coworkers a “learnings” email. #ContentChat
— Berrak Sarıkaya 😷 (@BerrakBiz) October 12, 2020
Live-Tweeting sessions…
A5: While I do often live-Tweet #CMworld sessions as a note-taking method (to keep those screenshots and photos with the thought they relate to), I usually swap between digital notes and written notes, with written being more to-do or follow-up oriented. #ContentChat
— Erika Heald | Content Marketing Expert (@SFerika) October 12, 2020
I’m old school (IE OLD). I have a bunch of new pens and a fresh legal pad. But I’ll be tweeting as well. Good to share the knowledge as we go. #ContentChat https://t.co/itBms2Yx8k
— Shane Shaps (@520eastbrands) October 12, 2020
Or discussing sessions with colleagues.
A5 Notepad/tablet/phone/computer to jot down ideas, make a buddy in the session so you can chat about it afterwards and really ingrain the info – Alyx #contentchat https://t.co/A47A4RCiRr
— Charlie Appel Agency (@ColfaxInsurance) October 12, 2020
Q6: Once the conference is over, how do you “debrief” and prioritize the great ideas you’ve gained?
Revisit your session notes to refresh on everything covered in the conference and resurface high priority ideas.
A6: Go through the main key points from each session, especially the stats that stand out. When taking notes in real time, I also have a tendency to bold the ideas that hit hard, which makes it easier to review. Then plan the best way to apply it to my projects. #ContentChat
— Berrak Sarıkaya 😷 (@BerrakBiz) October 12, 2020
I do a lot of arrows in the margin as if to say to myself, “Hey, Dummy, this was important.” #Contentchat
— Shane Shaps (@520eastbrands) October 12, 2020
Host or attend debrief calls with other conference attendees.
A6: In #CLE for #CMworld I do this early+often on E 4th (usually at @lolabistro). This year, it’ll be in our virtual chat room, hopefully with many of you on today’s chat! And @AlekIrvin and I will definitely be doing some post-event planning. #ContentChat
— Erika Heald | Content Marketing Expert (@SFerika) October 12, 2020
A6 Chat with friends you’ve made about what you’ve learned, take that knowledge and apply it to priorities you have in your business – what will help most right now, what can wait for a later project? Keep in touch with those friends too! – Alyx #contentchat https://t.co/NRquRMIEyL
— Charlie Appel Agency (@ColfaxInsurance) October 12, 2020
Debrief each of your audiences individually as relevant. A blog roundup is appropriate for a company blog (to show prospects that you’re on top of the latest marketing trends), walk your team through any new ideas, and inform clients about ways you can shift their program with the knowledge you gained.
A6: I separate the debriefing by audience. For prospects, I do a blog roundup, for our team, we have an idea board on @trello where we can store ideas, then we’ll do an event recap meeting where we prioritize ideas and decide which ones to act on. #contentchat
— Maureen Jann (@NeoLuxeMo) October 12, 2020
Q7: What final advice do you have for making the most out of this year’s virtual #CMworld?
The community shares their tips below. Would you add anything? Let us know in the comments and happy CMworld to all!
Join the relevant CMworld Facebook and Twitter groups, and keep an eye out for hangouts hosted by conference speakers (like Erika and Maureen).
A7: This year might be virtual, but it’s still an amazing opportunity to meet new people. Hop over to the CMWorld Facebook group, twitter, or @sferika + My open networking room to learn about someone new. #contentchat
— Maureen Jann (@NeoLuxeMo) October 12, 2020
What she said! While the sessions have tremendous educational value, the big benefit (and draw) of #CMworld are the friendships you cultivate due to the amazing community. Special shout-out to @MoninaW! #ContentChat https://t.co/QmqAnOIh6X
— Erika Heald | Content Marketing Expert (@SFerika) October 12, 2020
Reach out to new people to schedule intro calls/coffees. The point is not to sell them on your services—use it as an opportunity to get to know them and build a non-transactional relationship.
A7b: I make it my business to schedule at least two virtual coffees with people I think are interesting each day. Use @calendly to streamline scheduling. Coffees aren’t for selling. They’re for learning. #contentchat
— Maureen Jann (@NeoLuxeMo) October 12, 2020
A7c: Nervous about scheduling a coffee because you’re not quite sure what to say? I love this networking framework to keep things on track and to stay curious: https://t.co/4O00l768Rw (I got it from my @BNI_official_pg group) #contentchat
— Maureen Jann (@NeoLuxeMo) October 12, 2020
Engage with other attendees, including through the #CMWorld hashtag on Twitter, and take time to grow those relationships after the conference.
A7: Have fun and engage with others! #CMWorld is all about learning with and from your peers. Your insights matter. #ContentChat
— Berrak Sarıkaya 😷 (@BerrakBiz) October 12, 2020
Network, engage and remember to connect even after the event! #CMWorld #ContentChat
— Shruti Deshpande (@shruti12d) October 12, 2020
A7 Make an effort to grow relationships with new connections #contentchat
— Dan Goldberg (@Jonas419) October 12, 2020
Above all else, have a good time. It is a lot of content, but the virtual format makes it easier than ever to join in at your own pace.
A7: Relax, enjoy, and have a good time. Open your mind and listen, and open your heart and meet some folks. #ContentChat
— John Cloonan (@johncloonan) October 12, 2020
A7: It is going to be different for everyone so try to have as much fun as possible, take notes, give yourself breaks and network as best as you can. #ContentChat
— Bernie Fussenegger #Digital360Chat (@B2the7) October 12, 2020
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