Company executives are prime candidates to champion your brand and reinforce your company’s purpose, especially in public-facing channels where their industry expertise and title carry significant credibility. But, not all executives are right for every thought leadership opportunity, and your activities need to stay aligned with any overarching business goals.
In this #ContentChat recap, we discuss the types of activities your executives can (and should) be involved in, hurdles you’ll likely face in the process, and best practices for staying strategic with your executives’ time.
Q1: Do you (or someone else at your company) work with your executives/leadership team to create thought leadership content that features their perspectives?
Per our poll, just over half (52%) of respondents work with their company executives on thought leadership content, and 29% said that someone else does that for their brand.
Q1: Do you (or someone else at your company) work with your executives/leadership team to create thought leadership content that features their perspectives? #ContentChat
— Erika Heald | Content Marketing Consultant (@SFerika) November 4, 2019
The community shared various types of content they’ve supported for executives, including blog posts, social media content, and presentations. We dive into this more in Q3.
A1 I am the ghostwriter for multiple executive folks. At this job and at previous ones, I’ve created blog posts, social media content, speaking presentations, and more. #contentchat
— Martin Lieberman (@martinlieberman) November 4, 2019
Have you also been the one responsible for writing the speaking proposal pitches? And when it comes to deciding where to pitch presentations and guest posts, has that also been you or the comms team or the execs? Always interesting to hear. #ContentChat
— Erika Heald | Content Marketing Consultant (@SFerika) November 4, 2019
I have written pitches for speaking gigs here, but we don’t submit external guest blog posts. I’ve been involved with that at previous jobs, though. #contentchat
— Martin Lieberman (@martinlieberman) November 4, 2019
A1 We are fortunate to work with some especially bright people in financial/banking services. We are even more fortunate to have a team that recognizes the value of this talent when it comes to creating content! #contentchat
— Michael Martucci (@LoneDigiMarketr) November 4, 2019
A1. Being part of a small team, I’m constantly working with our team’s executives. They contribute to content a little, but it’s mainly on our marketing team to translate our company’s values and expertise into engaging thought leadership content. #ContentChat https://t.co/4vIOMrZtqI
— GreenRope (@GreenRope) November 4, 2019
Hello Erika! A1 In PR these pitches go towards earned media placement and speaking at conferences, etc. AKA #AuthorityLeadership. #contentchat Yes I have and still do these. Great addition to the adbuys and building branding.
— Kathy Van Duzer (@katwife) November 4, 2019
Q2: Is your executive thought leadership strategy integrated into your content marketing strategy and marketing plan?
Ideally, your executive thought leadership program and content strategy should be integrated.
A2: As a content marketer I am biased on this topic and don’t consider it to be a strategic thought leadership program unless it is integrated with your content strategy. #ContentChat https://t.co/pPHs7pKHis
— Erika Heald | Content Marketing Consultant (@SFerika) November 4, 2019
A2. Our marketing plan is largely based on establishing thought leadership in CRM and marketing automation. #ContentChat
— GreenRope (@GreenRope) November 4, 2019
A2: Absolutely! We have executives write blogs about thought leadership topics such as the future of PR. #ContentChat
— OnePitch (@onepitchsaas) November 4, 2019
That does not mean that your executives should get every byline and speaking opportunity for your company. Your team should assess which opportunities should/should not have an executive name/platform attached to them.
A2 “Executive thought leadership” is the crux of the content strategy. Only executive-level folks are allowed to be spokespeople. The other content we produce has no byline at all. #contentchat
— Martin Lieberman (@martinlieberman) November 4, 2019
While I am onboard with executives having bylines and becoming known for their POV I really hate the non-bylined blog posts you see out on many brand blogs. And I have argued about the importance of crediting the in-house writers! #ContentChat
— Erika Heald | Content Marketing Consultant (@SFerika) November 4, 2019
Mirroring the p0ll results, not every company is investing time in its executive thought leadership.
A2: This is something we don’t do but would be a really good idea to implement within channels that make sense especially as we continue to rebuild out brand image. #ContentChat
— Bernie Fussenegger #Digital360Chat (@B2the7) November 4, 2019
I find it helps to put a face and a name with the brand philosophy. So much more relatable! #ContentChat
— Erika Heald | Content Marketing Consultant (@SFerika) November 4, 2019
However your team approaches its executive thought leadership, you should try to maximize the value of any executive activities. This means developing plans for any one-off activities, or bringing in outside experts to create content that can fit within an existing plan
A2b: That said, I have often been brought in as an executive ghostwriter to create content from a comms/PR perspective. I always start out by asking to see their content strategy and any proprietary research to understand the context. #ContentChat
— Erika Heald | Content Marketing Consultant (@SFerika) November 4, 2019
A2: If we do have a speaker from our brand attending a conference or such then we try to create a marketing strategy around that! #contentchat
— Synthesio, an Ipsos company (@Synthesio) November 4, 2019
Q3: What are some thought leadership activities that should be part of a content marketing plan?
The community shared their thoughts below. Some highlights? Owned blog posts, podcasts, webinars, social media activity, conference or event speaking opportunities, and more! Read all that we had to say:
A3: A content-marketing focused executive thought leadership program should include:
* guest blog posts
* owned blog posts
* podcasts
* webinars
* social sharing + conversation
* industry speaking gigs
* media relations w/ links back to owned content#ContentChat— Erika Heald | Content Marketing Consultant (@SFerika) November 4, 2019
There are a lot of ways that thought leadership activities can be used for marketing/PR:
*Meet Ups
*Live Streams
*Q&A
*Instructional Content
*Luncheons
*DebatesOur social media management platform @sprinklr does an amazing job at this!
— Michael Martucci (@LoneDigiMarketr) November 4, 2019
Right On! Blog posts, et al, should go on their website and also be used to boost content in a calendar year. #contentchat
— Kathy Van Duzer (@katwife) November 4, 2019
Your executive does not have to go solo when they’re just starting out. Consider being a guest on a podcast, joining a panel discussion, or lending quotes for a partner company’s blog as a way to ease into thought leadership.
And the executive can gain initial podcast experience by being a guest on other people’s podcasts too! #ContentChat
— Erika Heald | Content Marketing Consultant (@SFerika) November 4, 2019
A3. Write blog posts about topics you know and excel in, join industry wide discussions around those topics, and connect with other thought leaders who have valuable things to say. As a startup or an innovator, thought leadership should drive your marketing strategy. #ContentChat
— GreenRope (@GreenRope) November 4, 2019
Amplification is crucial for all activities. Whatever you do, have a plan for social promotion, paid distribution, and repurposing the material to increase its reach.
A3b: The content marketing layer on top of these activities needs to include active brand and thought leader social promotion of these activities, paid distribution, and quoting/referencing the thought leadership content in other owned content. #ContentChat https://t.co/JfFtIiaFI7
— Erika Heald | Content Marketing Consultant (@SFerika) November 4, 2019
A3 Amplifying the content. Engaging with people. Self-promoting your thought “leadership” … All should be a part of a content marketing plan. If content is created but nobody sees it, does it really exist? #contentchat
— Martin Lieberman (@martinlieberman) November 4, 2019
Similarly, @crestodina said:
“It’s the best “promoted” content that succeeds, not the best content.” #contentmarketing #contentchat— HeidiCohen #CMWorld 2019 Speaker (@heidicohen) November 4, 2019
Q4: What are some potential obstacles content marketers may have to overcome to integrate executive thought leadership into their content marketing plan?
A successful executive thought leadership plan requires being strategic in your activities. Execs often want to chase the latest shiny object or comment on the newest trends, but those may not align with your overarching plan.
A4: The most common obstacles I’ve run into are: execs wanting to be spontaneous about topics & activities vs. having a strategic plan in place, or the exec wanting the writer to “just do it” and not contribute the POV + anecdotes that make it thought leadership. #ContentChat https://t.co/wKgU1CyRVA
— Erika Heald | Content Marketing Consultant (@SFerika) November 4, 2019
A4. If a brand’s marketing plan lacks focus, it will seem like they’re trying to meet several disparate goals rather than every effort contributing to a greater objective. Also if executives drag their heels or have conflicting ideas about thought leadership. #ContentChat
— GreenRope (@GreenRope) November 4, 2019
A4. Having a consistent marketing plan where all parties are on the same page and no one goes rogue. This is so hard because everyone has a different agenda. #ContentChat https://t.co/0JfQDirous
— Janette Speyer (@JanetteSpeyer) November 4, 2019
Self-promotion is a common hurdle in thought leadership. Many executives simply are uncomfortable sharing their own content. If that’s the case, your team should explore a new spokesperson to be tied to the content or activity.
A4 Executives who don’t want to “self-promote” their own (supposed) thought leadership is a huge obstacle. Content needs to be promoted and shared. If the exec won’t do it her/himself, someone needs to do it for them. #contentchat
— Martin Lieberman (@martinlieberman) November 4, 2019
I think you and @SFerika summed up the “Buy In” problem with thought leadership, and it’s not just with content promotion but interactions. If they don’t create it and it’s not part of their core, chances are they’re going to cut against the message at some point. #ContentChat
— Derek Pillie (@derekpillie) November 4, 2019
I’ve long said that if execs don’t want to promote “their own” content, give those bylines to me and I’ll promote the content more actively! Alas … It doesn’t work that way. #contentchat
— Martin Lieberman (@martinlieberman) November 4, 2019
A4] When you’re integrating thought leadership into your #contentmarketing, consider who is the best person to be the face of your business and brand. It’s not always the c-suite! #contentchat pic.twitter.com/Tqe3bEAaBK
— HeidiCohen #CMWorld 2019 Speaker (@heidicohen) November 4, 2019
The time commitment for executive thought leadership is substantial. Scheduling meetings, navigating review timelines, and staying in alignment can become a burden, especially since most executives are incredibly busy. For highly regulated businesses, you should also factor review cycles for your legal and compliance teams.
A4: The biggest obstacle is TIME. The second biggest obstacle is the sweet spot between thought-provoking content that doesn’t self-promote too much. It can be very challenging! #ContentChat
— OnePitch (@onepitchsaas) November 4, 2019
One for sure is setting up meeting times to review the content! It’s easy to meet once and for the execs to translate what they would like to stay, but harder to meet again to review it. #contentchat
— Synthesio, an Ipsos company (@Synthesio) November 4, 2019
Timing A4. The executive may not always be available for feedback, input into the content at the time you want it done. #contentchat
— Kathy Van Duzer (@katwife) November 4, 2019
A4] When it comes to thought leadership–Don’t overlook the need to get approval from Legal especially for regulated businesses like health and finance. #contentchat
— HeidiCohen #CMWorld 2019 Speaker (@heidicohen) November 4, 2019
Q5: How can the content marketing and PR teams best collaborate on executive thought leadership to meet both teams’ goals?
At a minimum, have marketing and PR representation during any planning meetings or editorial board meetings.
A5: Start with your annual planning. Make sure you include PR in your pre-planning conversations, and as part of your cross-departmental editorial board meetings. #ContentChat https://t.co/w2fDihGQle
— Erika Heald | Content Marketing Consultant (@SFerika) November 4, 2019
Further your alignment by having shared documents, including your content calendar.
Having a shared content calendar and document drive! It serves to inform each team on upcoming content and also allows people to suggest new content. Even weekly meetings prove to be beneficial to allow everyone to collaborate and share. #contentchat
— Synthesio, an Ipsos company (@Synthesio) November 4, 2019
This is a good approach.
In addition, I recommend creating an internal newsletter written like a local newspaper (think personal news as well as content marketing) to expand your internal reach & employee advocacy. #contentchat
— HeidiCohen #CMWorld 2019 Speaker (@heidicohen) November 4, 2019
Or, reach complete alignment by merging your PR and marketing teams.
A5. Our marketing and PR teams are one in the same, so unfortunately I can’t help your there. #ContentChat
— GreenRope (@GreenRope) November 4, 2019
Actually, that is one fantastic way to ensure PR+content marketing are aligned. In some orgs, they have separate departments and reporting structures. Having them be (on) the same team really helps. #ContentChat
— Erika Heald | Content Marketing Consultant (@SFerika) November 4, 2019
Q6: What are some examples of companies whose executive thought leaders are engaged in activities that visibly supports the company’s brand and content marketing?
The community shared their examples below. Are we missing any? Comment below!
A6: After #ContentChat take a few minutes to take a look at @L2_Digital‘s video content. Great examples of using executive thought leadership to build the brand + content marketing. https://t.co/FkxY2IjV17
— Erika Heald | Content Marketing Consultant (@SFerika) November 4, 2019
A6] @LinkedInMktg does a great job. Hat tip: Alexandra Rynne, @SeanCallahan @judytian07 & the rest of the marketing department #contentchat
— HeidiCohen #CMWorld 2019 Speaker (@heidicohen) November 4, 2019
A6. #berkshirehathaway @Virgin #arianahuffington #Spanx#contentchat
— Kathy Van Duzer (@katwife) November 4, 2019
A6: I like #Spanx as well. I have also been following @BOMBAS and @Allbirds #ContentChat
— Janette Speyer (@JanetteSpeyer) November 4, 2019
@sprinklr for sure!
— Michael Martucci (@LoneDigiMarketr) November 4, 2019
First one that comes to mind is @Waymo CEO @johnkrafcik who consistently posts and shares meaningful updates about the company and driverless car development.
— Tuff Digital (@Tuff_Digital) November 4, 2019
We loved that Johnson & Johnson publish how-to content for their products. Stepping behind and supporting their products. #contentchat
— Synthesio, an Ipsos company (@Synthesio) November 4, 2019
Q7: What is your elevator pitch for convincing an executive that developing a content marketing-supporting thought leadership platform is good for your business?
Check out these pitches the next time you have trouble selling an exec on thought leadership. Comment if you have other nuggets of wisdom to share.
A7: People connect with other people. By building your thought leadership platform by sharing your experience with and perspective on [topic], you’ll reinforce our brand promise of [brand promise], and help attract—and retain—our ideal customer. #ContentChat https://t.co/OSasxi5gtB
— Erika Heald | Content Marketing Consultant (@SFerika) November 4, 2019
A7. It expands your brand, message into verticals you might not have thought of. People want leadership and admire CEO’s who can author leadership content. #contentchat
— Kathy Van Duzer (@katwife) November 4, 2019
A7. Do you want to simple exist in your industry or do you want to lead your industry? #ContentChat https://t.co/16w73JoYKb
— GreenRope (@GreenRope) November 4, 2019
A7: I show them the money trail. Efficiency is a great money saver. #ContentChat https://t.co/RwnEXhVX3m
— Janette Speyer (@JanetteSpeyer) November 4, 2019
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