For the month of January, our #ContentChat conversations are centering around how to grow your career—whether it’s starting a new job, getting promoted, or starting your own thing. we kicked htings off this week with Gillian Muessig (@SEOmom), CEO and co-founder of Outlines Venture Group, and co-founder of Moz.
Q1: What are the minimum requirements to hang out your shingle as a consultant?
Many people dream of ditching their day job and hanging out their shingle as a consultant. But when are you ready to do so successfully?
You’re ready to consult once you have quantifiable expertise.
#ContentChat A client has a reasonable expectation that the consultant they hire has expertise in the area in question. Therefore, the minimum requirement is that you can honestly say you have more expertise than your clients and your insights will be valuable to your clients.
— Gillian Muessig (@SEOmom) January 8, 2018
#Contentchat You don’t need a degree or to be a public speaker. You just need to know more than your customers. What is intuitive or self-evident to you can be hugely valuable to clients who don’t it.
— Gillian Muessig (@SEOmom) January 8, 2018
A1: Having knowledge, and experience, as well as expertise all play a big role. You need to make sure that you know what you’re offering #ContentChat
— Tenika (@TenikaSA) January 8, 2018
A1: You can be a consultant when you know more than the average person about a certain topic. The more knowledge you (accurate and correct, that is), the more respected a consultant you’ll be. So, for a minimum requirement, I’d be looking for years of experience #contentchat
— Youness Bermime (@YounessBermime) January 8, 2018
Once you’ve got the right mindset—and tools in place—you’re in business.
A1: Drive, organization and the skill set. Website and pricing should be in place, too #ContentChat
— Brandie McCallum (@lttlewys) January 8, 2018
A1: You need to have the determination to make it happen. If you’re going to get started in a new field, it’s up to YOU to put in the work to make it happen. #ContentChat
— Express Writers (@ExpWriters) January 8, 2018
Spend time building your professional network before you take the leap.
Agree on the importance of having a network before you hang out your consulting shingle. #ContentChat https://t.co/JRLZNRHdbS
— Erika Heald | Freelance Chief Content Officer (@SFerika) January 8, 2018
A1: Your network of people can go a long way. Most of the time, they’re always willing to assist you. #ContentChat
— Tenika (@TenikaSA) January 8, 2018
Work on your thought leadership platform—it will be a key business development driver.
I’d agree that these things will grow your business. Establishing yourself as a thought leader in your industry can make your consultancy extremely profitable. There are several elements involved in that. #Contentchat.
— Gillian Muessig (@SEOmom) January 8, 2018
Start with a business plan. What are you selling, how do you deliver it, and who’s your ideal customer?
A1 I supposed anyone could hang out their shingle but to succeed: a plan, appropriate qualifications, integrity. #contentchat
— Paula Kiger (@biggreenpen) January 8, 2018
A1: The ability to explain what you’re trying to accomplish. If a potential client doesn’t understand what you’re trying to sell them, they won’t believe that you can deliver results. #contentchat
— Netvantage Marketing (@netvantage) January 8, 2018
A1 Have the time to do what you say you will and meet your deadlines, tough to do with a full-time job #contentchat
— Dan Goldberg (@Jonas419) January 8, 2018
A1. I think a couple of things: deciding on your business idea and identifying your ideal customer. For a start anyway! #ContentChat
— Rachel Formaro (@rachelformaro) January 8, 2018
A1: Clearly understand your unique selling proposition & what kind of clients you’d like to work with. Draw clear boundaries btwn acceptable & unacceptable (projects, client behavior, compensation). #ContentChat
— Shelly Lucas (@pisarose) January 8, 2018
A1: Recognize that consulting requires a lot of administrative work. Have a plan for checking all these boxes. #contentchat
— Shelly Lucas (@pisarose) January 8, 2018
A1: A rock-solid (as possible) model for scoping, timing, and pricing. #contentchat
— Carlos Abler (@Carlos_Abler) January 8, 2018
Q2: How do you develop a portfolio of work and recommendations to establish your expertise?
Thought leadership is a key method of moving your consultancy forward. So how do you build your thought leadership profile?
You’ve got to put in the time.
#Contentchat Top 3 ways to establish thought leadership: 1) Authenticity. Research, testing, and reporting. There are no shortcuts to this one.
— Gillian Muessig (@SEOmom) January 8, 2018
#Contentchat. What defines thought leaders is their willingness to slog through hours of reading, comparisons, serious thought into a subject, find patterns, exceptions, and paths to success for their clients. Doing so CONSISTENTLY is the key here.
— Gillian Muessig (@SEOmom) January 8, 2018
A2: I’ve found this one requires time and patience. It’s hard when you’re just starting out, but once you get in a few good clients (and you have good relationships with them), you start getting word-of-mouth referrals and feel more confident in your skills. #contentchat https://t.co/3v4I1Z9B0A
— Monique Muro // Proofreader for Online Courses (@MoniqueMuro) January 8, 2018
#Contentchat Yup Doing the hard, slogging work, no matter how tired, how long the day, how difficult the road. Showing up every day and keeping up with the changes in your industry separates you as a valuable service provider.
— Gillian Muessig (@SEOmom) January 8, 2018
Consider pro bono clients that will raise your profile.
A2: I took on some pro-bono projects with nonprofits when I was starting out. Having your own blog and participating in chats like this help a TON too. #ContentChat
— Berrak Sarikaya | Content Strategist | Speaker (@BerrakBiz) January 8, 2018
A2: Offer your servic. If you’re willing to (sometimes) do it for free, more opportunities will come your way. Be open to it. We started in November, last year, and that’s how we’re building our experience and portfolio #ContentChat
— Tenika (@TenikaSA) January 8, 2018
A2 From past experience and some pro bono services to get momentum started. #contentchat
— AJ Borowsky (@AskWhatNext) January 8, 2018
A2: Free work, in the beginning, won’t kill you to start building up your clientele. Ask for a testimonial from them next. It’s the least they can do after free work. #contentchat
— Netvantage Marketing (@netvantage) January 8, 2018
A2: If possible document prior work experience before consulting. If not, start small. You can offer help for service exchange, etc…but be careful not to work for free too much…you can’t keep the lights on that way. #contentchat
— Jennifer Radke (@radkejen) January 8, 2018
Work on building your network of raving fans who will refer you.
A2: It’s been said but pro-bono work is good. However, work those networking skills. Find referrals so you don’t have to go cheap to get work. #ContentChat pic.twitter.com/SZKEGAt8q1
— Shawn Paul Wood (@ShawnPaulWood) January 8, 2018
A2: By absolutely over-delivering beyond expectation. Especially on quality. Try and create the best thing that exists the world. Do this, and you’ll never have to market yourself. (Only slightly exaggerating) #contentchat
— Carlos Abler (@Carlos_Abler) January 8, 2018
A2: I started with some free work, offered to so some samples for potential clients, lots of twitter chats & networking events #ContentChat
— Brandie McCallum (@lttlewys) January 8, 2018
A2) Provide value to build trust in yourself as a brand & a professional who knows their stuff. Earning that trust will lead to entry-level clients; gain testimonials, and grow to bigger, more valuable clients. Rinse, wash, & repeat!#ContentChat pic.twitter.com/kMK8EMW0tj
— Jason Schemmel – Podcaster. Speaker. #GSDChat🎙🤯 (@JasonSchemmel) January 8, 2018
Start with a content audit and draft a content strategy for brand you.
A2: Draw from the work you’ve done for clients (or on the client side). Do a content analysis of what you have & start filling the gaps for demonstrating your expertise. Offer to create content pro bono for strategic contacts. Become a contributing writer to pubs. #ContentChat
— Shelly Lucas (@pisarose) January 8, 2018
A2 1 thing that would be simple (if we all did it) would be keeping a chronological list of where our content was published #contentchat
— Paula Kiger (@biggreenpen) January 8, 2018
A2. I developed a whole portfolio of blogging and branding over the last year on a personal branding platform such as @beBee I also tweet with consistency and Twitter Chats. #contentchat
— Dr. Dorrie Cooper (@sittingpretty61) January 8, 2018
Guard your time from “wanna-be” clients.
#Contentchat. Yes! I’m a big fan of transparency. A real client isn’t going to take your explanation and do it themselves. Those are client wanna-be’s. They wanna be a client, but they don’t wanna pay. Real clients acknowledge your expertise & grateful that you shared your wisdom
— Gillian Muessig (@SEOmom) January 8, 2018
And life is too short to waste time with wanna-be clients! Any tips on weeding out the wanna-be’s from the real prospects? #ContentChat https://t.co/E3zSiXZak8
— Erika Heald | Freelance Chief Content Officer (@SFerika) January 8, 2018
Budget is one of the first conversations I have with a client. It’s important to set the tone and make sure you are both on the same page. #ContentChat
— Brandie McCallum (@lttlewys) January 8, 2018
I ask them about their budget for the project. #ContentChat
— Berrak Sarikaya | Content Strategist | Speaker (@BerrakBiz) January 8, 2018
Take on passion projects that show your expertise in action.
A2: I think starting on personal projects if possible is a good way. At least, mistakes you make at this stage are yours and hurt no other business. Also, taking on small jobs for free in the industry as well before moving up to the big league #contentchat
— Youness Bermime (@YounessBermime) January 8, 2018
Q3: How do you find and close your first 10 clients?
The hardest part about launching and growing a successful consultancy for many people is having to sell themselves. After all, most content marketers don’t have a sales background. But selling is key to running a successful consultancy. Here’s how to do it.
Build relationships with agencies/organizations who work with freelancers and subcontractors.
A3: Subcontracting can bring in quite a bit of revenue. Forge strong relationships with other consultants & small agencies in related disciplines. Be on call when they need help. #contentchat
— Shelly Lucas (@pisarose) January 8, 2018
Identify a critical problem you solve, and create gated content showing how to solve it.
A3. Create or find a problem which needs solving, then promote your solution if it’s genuine, people will want to hear more from you. Collect your seekers through a landing page and then convert to a community. #contentchat
— Dr. Dorrie Cooper (@sittingpretty61) January 8, 2018
A3: Beyond your practical work experience, you must also develop yourself as a knowledgeable professional in your industry. #contentchat https://t.co/Jx5bOldhYN
— Jennifer Navarrete (@epodcaster) January 8, 2018
Help your network out and they’ll reciprocate.
A3: Start helping those people in your personal network if it’s available. Then they might be able to help with referrals. #ContentChat
— Netvantage Marketing (@netvantage) January 8, 2018
A3: Go to where your people are. Hang out, be helpful more than anything. And when you do get a client, be so good to them they can’t help but spread the word. (Love reading all of the other responses to this Q!) #contentchat https://t.co/UDsNQiBIB1
— Monique Muro // Proofreader for Online Courses (@MoniqueMuro) January 8, 2018
Proactively reach out to companies/brands you’d like to work with and tell them how you can help them reach their business goals.
A3: Start within your personal network and move outwards. Advertise your services but don’t wait for business to come to you. Tell potential clients what they need and show them how you can provide this solution. Then add them to your portfolio. #contentchat
— Power Digital (@PwrDigMarketing) January 8, 2018
#Contentchat Choose a niche where you’ve already experienced solid success. Find clients in that arena. If making cold call, flesh out a specific project you can do so the client can test the quality of your work. Ask for a meeting to explain details.
— Gillian Muessig (@SEOmom) January 8, 2018
Overdeliver to your first clients and nurture those relationships to last a lifetime.
A3: I’m still working towards this goal but I’m a firm believer in the idea of providing as much value as you can to build and nurture a relationship. You never want your client to think that they’re being shortchanged so you can fill your own pockets. #contentchat
— Maria Marchewka (@_MariaMarchewka) January 8, 2018
#Contentchat Temper that with establishing the value of your work. Never give away work for free. It’s worth what the client paid for it – nothing. High priced consultants experience a lot less push-back and nitpicking than their low priced colleagues.
— Gillian Muessig (@SEOmom) January 8, 2018
A3: I’m not shy about offering small help where there is a need even lightly indicated. Then drop the hammer, go all in 1000% on that first run – I’ve been repaid w. significant word of mouth traffic. 🙏#contentchat pic.twitter.com/HYAMhdpDoB
— Chris Santiago (@Chris_Santiago_) January 8, 2018
#contentchat Focus on closing the first client. Then focus on doing incredible work for them for the first 90 days. In your spare time from that focus on getting your second client. When you have so many clients that you can’t overdeliver, hire.
— Shira Abel (@shiraabel) January 8, 2018
Q4: How do you expand your business without going into debt?
What happens once you’ve hitten the point where you need to move beyond being a one-person consultancy? How do you grow without n outside investment?
Take a fresh look at your pricing.
A4. Check your pricing. I find many under charge for their services. Create packages for clients, that bundle services together #ContentChat
— Brandie McCallum (@lttlewys) January 8, 2018
A4: Focus on making a profit ??? Seriously charge what your work is worth, and keep expenses to minimum, simple really #contentchat
— Steven Dickens (@StevenDickens3) January 8, 2018
#ContentChat If I consult for an hr w/a client who can make $10,000 over the coming 3 mnths due to my wisdom, I get to charge $1k (~10%). To increase your revenue, select clients who will increase revenue by $1MM and charge $100k for the same hours.
— Gillian Muessig (@SEOmom) January 8, 2018
Invest in clients who will help grow your consultancy.
#ContentChat Naturally, serving ever larger clients requires selecting increasing that expertise w/each project you take on. Don’t take projects because they bring in today’s cash; select projects because they will build your experience and reputation.
— Gillian Muessig (@SEOmom) January 8, 2018
Take on short-term, part-time contracts and grow those client relationships.
#ContentChat This is kind of a combination tip, but I would also recommend taking on temporary, full-time projects at different types of organizations.
— Berrak Sarikaya | Content Strategist | Speaker (@BerrakBiz) January 8, 2018
Build out your virtual team.
A4: Boost capacity (& revenue) without increasing overhead: Build a talent network of freelancers that you can tap. #contentchat
— Shelly Lucas (@pisarose) January 8, 2018
A4: Collaboration with other businesses is really the best way to expand without going into debt. You have to be REALLY choosy and smart about your partner companies, though. #ContentChat
— Cortez Brothers (@cortezbrothers) January 8, 2018
A4: You don’t if you can’t handle the work, especially if you are a one-man-band. Otherwise, building a small team, maybe even have a profit-share contract to make sure you’re not spending out of your own pocket at first. #contentchat
— Youness Bermime (@YounessBermime) January 8, 2018
Don’t take on more work than you can handle.
A4) Don’t take on more clients than you have time for. Remember that you’re one person (or one agency) and you only so many working hours in the day. Don’t stretch yourself beyond your means. #ContentChat pic.twitter.com/eQ3z3L2oep
— Jason Schemmel – Podcaster. Speaker. #GSDChat🎙🤯 (@JasonSchemmel) January 8, 2018
Consider crowdfunding.
A4: There are couple of ways to avoid debt:
1. Crowd funding, bank loans, financial help from friends and family
2. Ask Customer for advance payment on your work
3. Don’t spread on too many areas, grow little by little#ContentChat— Benny Gelbendorf (@BGelbendorf) January 8, 2018
Budget with growth in mind.
A4: Budget projected expansion/acquisition costs & plan to increase your income accordingly. #contentchat
— Shelly Lucas (@pisarose) January 8, 2018
Q5: What do you do if your market is so crowded that the veteran experts win all the bids?
Find your niche and run with it.
Select a niche market within that space. Do deep research into case studies and specialty knowledge in that niche. Become the expert there and close those deals. The behemoths tend to be ‘all things to all clients.’ Carve your niche. #contentchat
— Gillian Muessig (@SEOmom) January 8, 2018
A5: Figure out where the veterans stumble & capitalize on it as your value-add. #contentchat
— Shelly Lucas (@pisarose) January 8, 2018
A5: Think about how you can fine-tune your expertise and niche. This is why it’s also important to 1) always be networking and 2) constantly evolve your skillset. #ContentChat
— Berrak Sarikaya | Content Strategist | Speaker (@BerrakBiz) January 8, 2018
A5: Identify a niche within the chosen market segment that is too small for veterans to focus on and target this niche #ContentChat https://t.co/Z1o6ZPPqhN
— Anna (@AnnaSlyu) January 8, 2018
Put your flexibility to work as your advantage.
A5: Roll up your sleeves and hustle. The market is always changing so pay attention to the small nuances that the veterans might over look and capitalize. #contentchat
— Maria Marchewka (@_MariaMarchewka) January 8, 2018
A5: Sad to say, but veterans can usually be beat by price (if quality is similar). Can you offer a bundling discount upfront? #contentchat
— Shelly Lucas (@pisarose) January 8, 2018
Partner with the experts.
A5 Offer your services as a contractor to one of the veteran experts until you can leverage that experience for yourself #contentchat
— Dan Goldberg (@Jonas419) January 8, 2018
A5: Don’t give up. See how you can differentiateyourself. Or start off by working with them so you can see how you can set yourself apart from them #ContentChat
— Tenika (@TenikaSA) January 8, 2018
Define and refine your “why me” pitch.
A5: need to develop your own why me pitch deck, no more than 5 slides max. What the problem is, how you fix it, who you are, what you charge and then references – #contentchat
— Steven Dickens (@StevenDickens3) January 8, 2018
A5 B: Also try to get yourself in the same conversation as the experts. Won’t hurt to be associated with them. (expert roundups, forum chats, any time and anywhere works) #contentchat
— Youness Bermime (@YounessBermime) January 8, 2018
A5: Read and follow the “Win Without Pitching Manifesto” @_WWP_ by @blairenns to avoid crowded bidding wars. You can’t win or avoid all of the bidding battles, but you can be smarter about choosing ’em. #ContentChat
— Cortez Brothers (@cortezbrothers) January 8, 2018
Q6: Eventually, it’s time to give yourself a raise. How do you charge more for your work?
It feels scary to raise your prices. What if your clients leave? But if you’re providing them with value, they won’t. Here are our #ContentChat’s perspectives on raising prices.
Your low low prices may actually be a hindrance.
A6 That’s a bugaboo. I do think sometimes potential clients are suspect of rates that appear “too good to be true” (?) #contentchat
— Paula Kiger (@biggreenpen) January 8, 2018
Fire clients that aren’t in-line with your current pricing or growth strategies.
Fire the bottom 3-4 clients each year. They take up 1/2 your time and pay you 1/4 what you’re worth. Remember: a client wannabe is a client who wants to be a client but doesn’t want to pay. Never bottom fish. Select clients who can afford to pay you. #ContentChat
— Gillian Muessig (@SEOmom) January 8, 2018
Think through ways to serve clients without being the one providing all the service.
#contentchat Expanding from solo provider can also increase your revenues. If you are great at bringing in jobs, but struggle to keep up with the workload, hand some off to respected colleagues for 10% of the gross cost of the job. Everyone wins.
— Gillian Muessig (@SEOmom) January 8, 2018
Learn to say no. Don’t take work that doesn’t value your time fairly or that takes away from better-paying work.
A6: Fewer jobs of higher quality that pay more. Being pickier about saying “yes” and “no” to opportunities, and charging more for the “yes” ones. #ContentChat
— Cortez Brothers (@cortezbrothers) January 8, 2018
A6: Are some of your services in higher demand than others? Think about reducing/eliminating other, lower-priced projects. #contentchat
— Shelly Lucas (@pisarose) January 8, 2018
If you have packaged pricing, think about ways to expand the package with a corresponding price increase.
A6: I know most people tend to raise their prices 2 or 3% each year to account for the cost of living. I struggle with raising my prices. Most of my packages are custom priced already. #ContentChat
— Brandie McCallum (@lttlewys) January 8, 2018
A6: One way is to offer more relevant services for existing clients #ContentChat https://t.co/1TDXlPU8At
— Anna (@AnnaSlyu) January 8, 2018
When your costs go up, so do your clients.
A6: Are your own costs going up? Justifies price increase. #contentchat
— Shelly Lucas (@pisarose) January 8, 2018
A6: Next time your contract comes up for renewal, increase your rate. If for no other reason than the cost of living. It takes more to stay the same. We all expect to pay more in the future. #contentchat https://t.co/8xic9LVyR1
— Jennifer Navarrete (@epodcaster) January 8, 2018
Q7: Solopreneur life isn’t for everyone. How do you segue from being an independent provider to becoming an employee at your dream job?
A7 on my former consulting journey, I had a client who needed more of my time than I could give them as one of several clients. I put together the content strategy as a consultant, and they brought me in FT to make it happen and build the team. #ContentChat
— Erika Heald | Freelance Chief Content Officer (@SFerika) January 8, 2018
A7: Weigh out your pros and cons of each. See which one brings you more freedom and satisfaction. We started in November, last year, and this kind of work makes me more satisfied than my day job. Ask yourself WHY do you do it. #ContentChat
— Tenika (@TenikaSA) January 8, 2018
A7: Find a client-side sponsor who loves you, and get the best terms you can in terms of growth and personal satisfaction. I was given very wide entrepreneurial latitude that allowed me to get client-side experience w/o losing my entrepreneurial mojo. #contentchat
— Carlos Abler (@Carlos_Abler) January 8, 2018
A7: An entrepreneurial attitude is one of the top-wanted qualities in the corporate world. Explain to your dream employer how you can use this aspect of your solopreneur experience to help grow his/her business #ContentChat https://t.co/U9Ls4vOO06
— Anna (@AnnaSlyu) January 8, 2018
A7: If you like consulting, try to find a highly diversified or business-complex company that will provide the challenge variability that you enjoy as an independent. Be an internal McKinsey. Corporate staff roles may provide this breadth. #contentchat
— Carlos Abler (@Carlos_Abler) January 8, 2018
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