This week’s previously scheduled guest had to cancel, but it’s not Monday without #ContentChat. So I took the opportunity to lead a community conversation around creating effective content.
Q1: What is your biggest obstacle to creating content?
Although many attendees mentioned time and resources as bib obstacles, there are a number of additional hurdles content marketers are facing.
Lack of Strategy Slows Down the Content Process
A1: Problem with content development is that the barrier to entry is too low. We need strategy to make it valuable #contentchat
— Scott Lum (@ScottLum) September 18, 2017
A1: Biggest obstacle, coming up with consistent content ideas! Especially when you want QUALITY and DAILY in the same sentence. #ContentChat
— 🎙JMatt (@JMattMke) September 18, 2017
Managing Contributors Also Creates Obstacles
Contributors! Their ideas, schedules, reliability, etc #ContentChat https://t.co/t1rHQemjH1
— allison ryder (@allisonryder) September 18, 2017
Content Marketers Frequently Wearing Many Hats
Q1: Time & resources. Small biz = many hats. #contentchat
— Samantha Decker (@sjodecker) September 18, 2017
A1. Carving out blocks of time to write uninterrupted. Rare times so have learned to tune out distractions better #ContentChat
— Su Doyle (@sudoyle) September 18, 2017
A1: Biggest obstacle to content creation: finding time away from meetings & administrative to, well, create. #contentchat
— Shelly Lucas (@pisarose) September 18, 2017
Consultants Often Neglect Their Own Content Marketing Efforts
A1: For me, it’s creating content for myself. Promoting & adding to my own website. Client work is easy #contentchat
— Brandie McCallum (@lttlewys) September 18, 2017
Too Many Cooks in the Content Marketing Kitchen
A1: Probably too many cooks in the kitchen. Creating content by committee can be a pain in the neck. #contentchat
— Jason Webb (@JasonLWebb) September 18, 2017
Q2: What are your tips for overcoming the obstacles folks shared in Q1?
In a community like #ContentChat, we’ve all been in each other’s shoes at one time or another. Here’s how our community members have overcome the issues surfaced in our first question.
Overcome Lack of Time and Consistency Issues with Planning and Scheduling
A2: If consistency is your issue, develop an editorial calendar that works for YOU. Don’t take on more than you can handle. #ContentChat
— Express Writers (@ExpWriters) September 18, 2017
A2: Build content creation into your schedule by blocking time on your calendar. #ContentChat
— Erika Heald (@SFerika) September 18, 2017
A2: Document your content strategy. I’m shocked that less than 30% of content marketers have their program documented. #contentchat
— Scott Lum (@ScottLum) September 18, 2017
A2: Have a plan and stick to it, create the strategy and schedule that match your goals! Be disciplined #contentchat
— Brandie McCallum (@lttlewys) September 18, 2017
A2: Finding time – Be clear on priorities, consistent about a time to create & finish inside that block of time.(perfectionism) #contentchat
— Tim Mohler (@TimothyMohler) September 18, 2017
Overcome Writer’s Block With An Idea Cache
A2: The blank page: Keep an evernote of ideas for starting points. Create a brief or freewrite. Use a Pomodoro timer. #contentchat https://t.co/iHOyHNeKQG
— Tim Mohler (@TimothyMohler) September 18, 2017
Spend Time With Customers to Better Understand Their Needs
A2b Spend time with your customers online and off and conduct audience surveys to get the big picture. #ContentChat
— Erika Heald (@SFerika) September 18, 2017
A2) Focus on solving pain points & connect w/ your audience on an emotional level. If you do, you’re seen as THE expert. #ContentChat pic.twitter.com/RaDPEPlGbT
— Jason Schemmel (@JasonSchemmel) September 18, 2017
A2: Best tip for most of the Q1 obstacles is know your customer. Really feel their challenges. Makes it easy to write for them. #ContentChat
— Jeremy Jones 🌤️ (@jerejone) September 18, 2017
A2b: Deep dive into customer’s world helps generate new perspectives. Consume media they consume. Shop where they shop. #ContentChat
— Su Doyle (@sudoyle) September 18, 2017
Get Up From Your Desk to Get Ideas Flowing
A2. I find staying social in the office helps with fresh content- break room chats, cube chats, stay connected to other depts. #contentchat
— Steve Bitter (@stevebitter) September 18, 2017
Ruthlessly Prioritize to Make Time to Write
A2: Relentlessly prioritize. Find overlap/redundancies and make each piece of content achieve multiple requests/goals. #contentchat https://t.co/ELae8h5ta0
— Monica Norton (@monicalnorton) September 18, 2017
Q3: How do you choose your content marketing topics?
Although content marketers are sometimes given topics they must create content arund, most of the time we’re on our won to keep things moving. Here’s how we identify what to create next.
Use Data to Inform Your Topics
A3: I start from the target keywords then use Google’s keyword tool, Moz, and Answer the Public to refine. #ContentChat
— Erika Heald (@SFerika) September 18, 2017
A3: Different ways, use keywords, what customers are searching for, agreed topics from the client. #contentchat
— Brandie McCallum (@lttlewys) September 18, 2017
Same here, I’ll match it up with BuzzSumo as well. #contentchat https://t.co/F0vOonckdi
— Steve Bitter (@stevebitter) September 18, 2017
A3. I’m thinking of @Google‘s Brand Lift and the well-timed one-Q survey. Content marketers could do something similar #contentchat
— allison ryder (@allisonryder) September 18, 2017
Go to Customer Meetups, Join Industry Groups
A3 I’ve been meeting my audience through local FB groups, https://t.co/V8oVksZoOS, & Skype. Great for first-hand insights! #contentchat
— Jessie Lewis (@ItsJessieLewis) September 18, 2017
Define Your Content Tilt
A3: Find that line between what customers care about and what you care about. Find the “content tilt” that you can own. #contentchat
— Scott Lum (@ScottLum) September 18, 2017
A3: Good books for developing content for sales – Challenger Sale & Challenger Customer. Good process for finding unique voice. #contentchat
— Scott Lum (@ScottLum) September 18, 2017
Really Get to Know Your Customers
A3: Who is the end consumer, what questions do they need answered, & how do I provide a unique perspective? #contentchat https://t.co/T17nWQbiEK
— Tim Mohler (@TimothyMohler) September 18, 2017
A3: Start w/ quarterly marketing goals, identify use case & persona, identify general topic, refine by finding the white space. #contentchat
— Shelly Lucas (@pisarose) September 18, 2017
A3. Plenty of market research on social media. Quora and blogs. And of course random inspiration #ContentChat
— Baby Girl (@Shar1_says) September 18, 2017
A3: It all comes down to what your audience wants. What are they struggling with? How can you help? Provide a solution! #ContentChat
— Express Writers (@ExpWriters) September 18, 2017
A3. Customer service dept is always an underrated resource. they hear developing issues/ideas in real time #contentchat
— Steve Bitter (@stevebitter) September 18, 2017
A3: Talk to customers/potential buyers. Can’t? Then talk to the ppl in your company who DO talk to them (#custserv & sales). #contentchat https://t.co/cV9Dx6yjc1
— Monica Norton (@monicalnorton) September 18, 2017
Keep Track of What’s Trending in Your Industry
A3: 2. I research key voices in the field I’m writing to approach topics which are trending with **professionals** #contentchat
— Jasmine Glasheen (@GlasheenJasmin1) September 18, 2017
A3. Big fan of Twitter lists. Curated lists help me get a pulse of topics that are important to an audience /what’s trending #ContentChat pic.twitter.com/rUeLHOrisM
— Su Doyle (@sudoyle) September 18, 2017
Q4: Are you using an editorial calendar for content?
Believe it or not, not every content professional uses an editorial calendar, although the majority of those surveyed during the chat do.
Q4: Are you using an editorial calendar for content? Why or why not? #ContentChat
— Erika Heald (@SFerika) September 18, 2017
I Couldn’t Live Without My Editorial Calendar
A4: I always use an editorial calendar. It’s the best way to prioritize and stay on track. #ContentChat
— Erika Heald (@SFerika) September 18, 2017
A4: Absolutely! An editorial calendar helps you be strategic about your content and keeps you on track. #ContentChat
— Express Writers (@ExpWriters) September 18, 2017
A4: Yes. An editorial calendar helps with planning & production. But I always stay in the loop on performance so I can pivot. #contentchat
— Shelly Lucas (@pisarose) September 18, 2017
A4: We definitely are because we have monthly “themes” we want to cover for topics we think our consumers want to know about. #contentchat
— Jason Webb (@JasonLWebb) September 18, 2017
A4: Content calendar is critical. Map your topics to your personas. B2B has a buyer committee to create content for #contentchat
— Scott Lum (@ScottLum) September 18, 2017
A4: I have a list of topics for each month. I tend to write in bulk. I love a content calendar with holidays for ideas #contentchat
— Brandie McCallum (@lttlewys) September 18, 2017
A4: Definitely, it’s key for procrastinators & perfectionists like me to actually deliver! #ContentChat pic.twitter.com/OuTSCpmHdy
— Tim Mohler (@TimothyMohler) September 18, 2017
I’ve Fallen off the Editorial Calendar Wagon
A4. I used to and fell of the bandwagon. I need to though. It’s very effective #ContentChat
— Baby Girl (@Shar1_says) September 18, 2017
A4: I was but I felt it was controlling me too much so I’ve given myself a break from it until I’m ready to go back #ContentChat
— Mies van der YOLO 🇯🇲 (@lukealexdavis) September 18, 2017
I Use a Workflow Tool to Manage My Content
A4: I use a content calendar (via @Trello) for my org to help us figure out new blog content! Helps to stay organized. #ContentChat
— 🎙JMatt (@JMattMke) September 18, 2017
I Haven’t Gotten Into REgularly Using an Editorial Calendar
A4. Ish. I work on the sponsored side of content development, but we do schedule out additional marketing pieces #contentchat
— allison ryder (@allisonryder) September 18, 2017
A4: I have to use a calendar, but it’s an Outlook calendar and is very unwieldy. Hence I don’t use it much. #ContentChat
— Jeremy Jones 🌤️ (@jerejone) September 18, 2017
A4) No don’t use one. Still building Long lasting Clientele. Most of my Clients are by project. #ContentChat
— Andre M. Powell, CC (@andrempowell) September 18, 2017
Ken Hates Editorial Calendars
Simply going through the calendar, one item a time, will force you to miss some great topcis. #contentchat
— Ken Gordon (@quickmuse) September 18, 2017
#contentchat I like Dave Eggers’ idea: work on five projects at once. Move onto a different project when you get bored. #roundrobinwriting
— Ken Gordon (@quickmuse) September 18, 2017
Q5: Are you including influencers in your content creation? If so, share some examples!
Influencer marketing is a hot topic in content marketing at the moment. Is it something you are using, or something to avoid? Here’s what our community said.
Include Influencers Early and Often in Content Creation
A5: Yes, I involve influencers in my content whenever possible. This @meltwater piece is an example. https://t.co/td9YTh9CyO #ContentChat
— Erika Heald (@SFerika) September 18, 2017
A5. Have worked w/ up & coming biz leaders/ in customer accounts to share best practices in an interview format. Win-win. #ContentChat https://t.co/ONNfUKbYbL
— Su Doyle (@sudoyle) September 18, 2017
A5: Absolutely! My piece on accelerated sales strategies features @leeodden @corpv @triesterer https://t.co/XlE4Q6CjJA #contentchat
— Shelly Lucas (@pisarose) September 18, 2017
A5: I often link influencers in the industry or that support what I’m writing! Including the CEO or Execs with the client #contentchat
— Brandie McCallum (@lttlewys) September 18, 2017
A5: We find people who are big thinkers that match our content mission. Size of their celebrity not as important. #contentchat
— Scott Lum (@ScottLum) September 18, 2017
A5: When the influencer is an expert on the topic yes, to co create content and leverage both networks #ContentChat https://t.co/dfVBGk8ROL
— Irina Trofimovskaya (@themiceblog) September 18, 2017
A5: We do! Recently wrote a pre-conference post about marketers we were excited to see at the event: https://t.co/iyRYQJ3Ia4 #contentchat
— Samantha Decker (@sjodecker) September 18, 2017
A5: We include influencers by featuring/sharing their content on our social channels & blog! Example: https://t.co/y0uglnMjhi #ContentChat
— The Sway (@SwayWithSway) September 18, 2017
Internal Staff and Related Partner Organizations Can Be Influencers Too
A5: Not technically, we do try to get staff to write occasional blogs around our planned content and partner with other orgs. #ContentChat
— 🎙JMatt (@JMattMke) September 18, 2017
Blogger Relations is Another Important Form of Influencer Marketing
A5: I do like to link other blogs into my blog post where I can. Helps authenticate the topic I’m discussing and awareness. #contentchat
— Jenn Baker Blog (@MindofaDiva) September 18, 2017
Some Marketers Aren’t Working With Influencers At All…Yet
A5) I haven’t been. Do you know all of the influencers you put into your content? Should you build that relationship 1st? #ContentChat
— Andre M. Powell, CC (@andrempowell) September 18, 2017
Q6: How do you measure your content’s affect on your business goals?
Although it can take months for the benefits of content marketing to turn into business results, it’s important to start measuring as soon as you start creating content. Here’s what #COntentChat attendees are tracking.
Content’s Imapct on Web Traffic and Form Fills
A6: A big one is traffic to the website/inquiries submitted. It’s not perfect, as we do offline promo too – but analytics help. #ContentChat
— 🎙JMatt (@JMattMke) September 18, 2017
A6: Hard question: I look at # of content consumers fill out a contact form, & back out content consumption of sales leads. #contentchat https://t.co/Vw4Df2hI5K
— Tim Mohler (@TimothyMohler) September 18, 2017
A6: We only look at page views: Vanity metrics are nice and make us feel good, but they don’t show if our content is working. #contentchat
— Jason Webb (@JasonLWebb) September 18, 2017
Don’t Overlook Qualitative Results
A6. Qualitative + Quantitative. Love when a sales rep unlocks a dormant account by sending them a thought-provoking article! #contentchat https://t.co/1b3Yl580nH
— Su Doyle (@sudoyle) September 18, 2017
A6. Analytics! Pageviews, conversions to subscribers. Also consider the anecdotal: soundbites or social comments #contentchat
— allison ryder (@allisonryder) September 18, 2017
Move Past First-Touch/Last Touch Attribution to Truly Understand Content’s Influence
‘
A6: I use a multi-touch attribution model, plus UTM parameters to track content effectiveness. #ContentChat
— Erika Heald (@SFerika) September 18, 2017
Q7: What piece of content has had your highest conversion rate or most positive affect on business goals?
What type of content drives the most conversions? As the answers from ur chat attendees show, it’s how well the content connects with your community that’s most important, not the content type.
Infographics and Webinars Aren’t Dead!
A7. In #B2B custom infographics late in the sales cycle help educate high-level buyers & help internal sponsor tell the story #ContentChat
— Su Doyle (@sudoyle) September 18, 2017
A7: Webinars really tend to produce for me. In a #b2b context, trust establishment is great for a virtual in-person medium. #contentchat https://t.co/NgRqeQWzUJ
— Tim Mohler (@TimothyMohler) September 18, 2017
thats a pro tip right there! infographs often used at top of funnel pieces #contentchat https://t.co/DyIEkHOaDk
— Steve Bitter (@stevebitter) September 18, 2017
Big fan of webinars- they drive behavior to a deadline. Then the “DVR” version gets another 2x + registrations #contentchat
— Su Doyle (@sudoyle) September 18, 2017
E-books Drive Conversions, Especially When Customer Use Cases Are Highlighted
A7 We had an ebook featuring one of our clients, he showed it to a peer, peer decided to sign up for service. WIN! #contentchat
— Martin Lieberman (@martinlieberman) September 18, 2017
People Like a Behind-the-Scenes Look
A7: Pictures of our staff posted on Facebook (i.e. Staff Appreciation Lunch) has done the best for us. #ContentChat
— 🎙JMatt (@JMattMke) September 18, 2017
SlideShares Reach the C-Suite
A7: I managed an audience survey then turned the results into a 1-pager + SlideShare that drove a ton of leads. #ContentChat
— Erika Heald (@SFerika) September 18, 2017
(here’s the SlideShare I mentioned https://t.co/Q9ZdWtUVIN) #ContentChat
— Erika Heald (@SFerika) September 18, 2017
Sometimes It’s Just the Right Topic at the Right Time
A7. This would have been more fun at my last co. It’s this one for us: https://t.co/8QQf0msT4f. Right topic, right time. #contentchat
— allison ryder (@allisonryder) September 18, 2017
Leave a Reply