2019 was yet another successful year for the #ContentChat community—we covered more than 40 pressing topics for marketers, welcomed 10 experts to the hot seat, and a handful of us were even able to meet outside the cyberspace at great events like CMWorld and local content marketing meetups.
Looking back on our chats from the year, we’ve pulled 18 of the best content creation tips and truths of marketing to set you up for success in 2020 and beyond. Check them out below, and comment if we missed any of your favorite marketing tips from this year.
Truth: Content that is not created with your customer needs in mind is not content marketing.
The customer should be at the heart of everything you do as a marketer. Whether it’s a press release about your new product, an infographic on your data report, or a webinar discussing trends in your industry, your content should be geared toward addressing the problems of your customers and helping them do their jobs better.
A1. Truly successful companies are not ego driven, they strive to fix a problem in the marketplace. Think about what your fans want to see, not what you want to project. If your executive doesn’t get that, you’re going to be fighting an uphill battle. #ContentChat https://t.co/ogFGRzwoNW
— GreenRope (@GreenRope) September 30, 2019
A1.
At the end of the day your customer is at the core of everything you do.
The livelihood of your business is in their hands so you have to ensure that your content is of value and of relevance to them! #ContentChat
— Bentley University (@bentleyu) September 30, 2019
A1a: This gets to the heart of the difference between creating content and being engaged in content marketing. If it’s not created with your customer needs in mind, it’s not content marketing. #ContentChat https://t.co/eG4v0o1Mt2
— Erika Heald | Content Marketing Consultant (@SFerika) September 30, 2019
Tip: For any one piece of content you create, have three uses for it.
One of the best ways to stay budget conscious is to repurpose your work. For any single piece of content, explore the different ways that your customers prefer to be reached and how this content could find new life in a different format. Consider the different channels you could share the content on, or different forms it can take (i.e. a video can be turned into a blog post with an infographic for social).
A1: Always has been, always will be. My mantra for any one piece of content is that if you haven’t used it three times, you’ve wasted it. #contentchat
— John Cloonan (@johncloonan) March 11, 2019
A2b: When you put a lot of time and money into a project, it’s silly to confine it to just one communication channel. It’s a better use of your time—and a better way to reach your customers with their own content preferences—to reuse the content in a few ways. #ContentChat
— Erika Heald | Content Marketing Consultant (@SFerika) March 11, 2019
A2a: Let’s say you interview a customer for a video case study. Not everyone likes or watches videos, so you create a blog post with the highlights. But you need a physical asset to hand out at trade shows, so you create a 1-page case study. #ContentChat https://t.co/ksoBw8rapA
— Erika Heald | Content Marketing Consultant (@SFerika) March 11, 2019
A2. Planning in advance for repurposing is simply a much more efficient way to create content—and it helps with strategic consistency, connecting the dots from one piece to the next, etc. #ContentChat https://t.co/qzwVlWR6zx
— Carmen Hill (@carmenhill) March 11, 2019
A2: A great way to extend a blog is to pull the key points into an infographic! Super shareable on social media and drive additional traffic back to the blog. A recent example, blog: https://t.co/wom7cBVhwl
Infographic attached. #contentchat pic.twitter.com/cptrKLdCXm— Caitlin Kinser (@caitlinmarie89) April 22, 2019
A3: Necessity is the mother of invention, as a one-man show I often had to figure out how to do something if it was going to happen. One way out of a rut is to think of a type of content delivery you’ve never done before and read up on how you can make it happen! #ContentChat
— Derek Pillie (@derekpillie) May 6, 2019
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