This week’s #ContentChat was all about the ins and outs of being a freelance content creator. We had 10 quick prepared questions, covering things I think every freelancer needs to know, and then opened up the conversation for a freelancer ask-me-anything. Have a question about freelance content marketing work that I didn’t cover here? Ask me your question in the comments! In addition to having been a freelance #B2C and #B2B content creator throughout my career, I’ve also hired and managed a number of freelancers throughout the years. So feel free to ask me questions from either perspective.
Freelance FAQs
Q1: I want to freelance in the same field as my current job. What do I need to know before I get started?
Take a look at your current employment contract.
A1: Make sure you understand your current work contract. Some employers prohibit you from moonlighting in the same role or industry, while others allow it but only if you receive prior written permission. #ContentChat
— Erika Heald | Marketing Consultant (@SFerika) August 6, 2018
As I understand it, this is the way it is for me. The problem I’ve had is never getting clearance to do any freelancing — even outside the industry. #ContentChat
— Jason Webb (@JasonLWebb) August 6, 2018
A1 Keep. Your. Job. In your free time, try to find a client or two, and then a few. Also: make sure that your manager is OK with you freelancing. #contentchat
— Ken Gordon (@quickmuse) August 6, 2018
A1: One thing I’d say is that sometimes you can convince your employer to hire you back as a freelancer. #contentchat pic.twitter.com/N328PXaKng
— Michelle Garrett (@PRisUs) August 6, 2018
Identify a content creation gap only you can fill. Do your homework!
A1: Where are the gaps in your field? Your freelancing should fill those soundly. That’s instant differentiation among the competition (those bums). #ContentChat pic.twitter.com/foGz7IFEgh
— Shawn Paul Wood (@ShawnPaulWood) August 6, 2018
A1. Commit to begin, and research the how’s and why’s of what opportunities and put a plan in place. Get busy! #ContentChat
— Dr. Dorrie Cooper (@sittingpretty61) August 6, 2018
Yes! Keep an eye on those job listings that linger or keep coming back up. What are those really hard-to-fill roles that you can help with? #ContentChat https://t.co/KdXucL5B5F
— Erika Heald | Marketing Consultant (@SFerika) August 6, 2018
A1: Can you validate your services offering with anyone currently in your network? #ContentChat
— Holly Miller | Marketing & Content Strategy (@millertime_baby) August 6, 2018
Not everyone is cut out for the freelance life. Ask yourself these questions to assess your readiness.
A1: Ask yourself, is your there a need for your job? Can you work outside of an office? Do you have a strategy? #ContentChat
— Brandie McCallum (@lttlewys) August 6, 2018
Q2: Can I use my full-time job’s laptop and other supplies for my freelance work?
Play it safe—purchase separate tools—incuding a computer—for your freelance work.
A2: If you use your empoyer’s equipment to create content, they may be the ultimate owners of that content. And many employers prohibit the use of company equiment for non-work purposes. If you want to freelance, you need to purchase your own computer. #ContentChat
— Erika Heald | Marketing Consultant (@SFerika) August 6, 2018
A2: Most employers are not going to let you use “work” supplies. Unless, they are helping you trastition to freelance for them. Not to mention it’s a good idea to seperate the two. #ContentChat
— Brandie McCallum (@lttlewys) August 6, 2018
If your employer has a policy of letting you use your computer for personal projects, take advantage of it.
A2: Probably not a good idea unless explicitly given permission. Just courtesy to keep your work and freelancing separate, in my opinion. #ContentChat https://t.co/4X5Qq4KAFv
— Jason Webb (@JasonLWebb) August 6, 2018
Make sure you only freelance when you are off-the-clock from your full-time job.
A2: If anything, it’s about ethics. Your employer pays you to be focused on them. If you freelance, have a spare laptop and do work when you are not “on-the-clock”. #ContentChat
— Shawn Paul Wood (@ShawnPaulWood) August 6, 2018
Q3: Do I need to pay taxes on my freelance work?
Review your state and local tax laws to understand at what point you must start paying taxes on your freelance work.
A3 Yes. In some states, it will depend on how much you make but unless you plan on making nothing, extract anticipated taxes and pay them on time. #contentchat pic.twitter.com/dtj1rBF3wP
— ShereeseM, MS/MBA (@ShereesePubHlth) August 6, 2018
A3: Yes. Familiarize yourself with a thing called EBIT. It’s a critical part of business. #ContentChat
— Jeremy Jones (@jerejone) August 6, 2018
A3: Yes you do. But I believe there is a starting limit right? #Contentchat
— Shannon Arturi (@credcollab) August 6, 2018
Even if you pay taxes at your full-time job, you’ll need to pay taxes on your freelance work too.
You would be surprised how often I hear folks say “but I pay taxes at work so I don’t need to do anything else, right?” #ContentChat
— Erika Heald | Marketing Consultant (@SFerika) August 6, 2018
A3: YES! I tell everyone to hire an accountent. Doing your own taxes is complicted for us freelancers. Also, keep a spreadsheet of all your clients. Get all your forms. I’ve had to chase a few. #ContentChat pic.twitter.com/qqHMrTkX37
— Brandie McCallum (@lttlewys) August 6, 2018
If you are dedicated to freelancing, it’s important to keep your quarterly tax payments current.
A3: I started paying taxes as soon as I made some income on the side, just to be sure. Plus, I’m an LLC, which I assume means there is a record somewhere of my biz, and the government might ask if it made any money. #ContentChat
— Brad Marley (@bradmarley) August 6, 2018
A3: Luckily one of the FIRST things I learned before I hung out my shingle was how important it is to set aside about 1/3 of your earnings for taxes. Pay them quarterly. Hire an accountant who specializes in self-employed folks. #contentchat
— Michelle Garrett (@PRisUs) August 6, 2018
Q4: How do I find freelance jobs? Should I put up profiles on Upwork, Fiver, and Freelance.com?
While having profiles on freelance sites may be beneficial, it’s unlikely they will keep your freelance project pipeline flowing.
A4a: Although I have portfolios and profiles on a number of freelance sites, including @newscred, @skyword, and @contently, I’ve done very little #contentmarketing and #contentcreation work that way. #ContentChat
— Erika Heald | Marketing Consultant (@SFerika) August 6, 2018
Look for niche freelance job posting sites and apply to relevant projects through them.
A4b: A few interesting sites to look at for freelance content creation gigs: https://t.co/HnX0s0NOeJhttps://t.co/a57XhQ5fBz https://t.co/fd9WkDdaWT https://t.co/CjHDX9Lywu #ContentChat https://t.co/MokMCb4tkh
— Erika Heald | Marketing Consultant (@SFerika) August 6, 2018
A4: I’m active on LinkedIn and receive inbound leads there. @GetCredo is a great freelance platform for SEO’s. I recently found @WnotW more creatives and artists (illustrators, advertising). Referrals should also be a big focus of how you get your next client #Contentchat
— Holly Miller | Marketing & Content Strategy (@millertime_baby) August 6, 2018
Some freelance platforms may do more harm than good when it comes to your making a living as a freelancer.
Erika, you bring up a good point. Places like Fiverr are great to help you market your skills, but do you think to a point, they force you to sell yourself short? Asking such a minimal price for work you have spent a career perfecting? #ContentChat
— Shawn Paul Wood (@ShawnPaulWood) August 6, 2018
A4: Oh, lord, don’t get me started on Upwork… #contentchat pic.twitter.com/qe0hvrpF5D
— Michelle Garrett (@PRisUs) August 6, 2018
I have found Upwork to be useless. You’re going to end up lowering your price to be competitive and there are thousands of people offering the same thing. #ContentChat https://t.co/vvY2mWNNN3
— Brad Marley (@bradmarley) August 6, 2018
Sadly, I’ve discovered that Fiverr and Upwork are the Craigslist for the freelance world. #contentchat
— Mike Rana ✈️📱🇺🇸 (@michaelranaii) August 6, 2018
Put social media and word-of-mouth to work to find your freelance gigs.
A4: Word of mouth has always been my best source, followed by social media- keep all your profiles up to date and fresh and FB/Li groups. Always have a marketing strategy/ inbound leads #ContentChat
— Brandie McCallum (@lttlewys) August 6, 2018
A4: Sure, it definitely helps, but putting yourself out there with web presence helps as well (website, social media, engagement.) It will require that you reach out to some companies yourself, but it pays off. A little motivation is key. #Contentchat
— Shannon Arturi (@credcollab) August 6, 2018
A4: I find referrals are probably the no. 1 way I win new clients. No. 2 would be social media, blogging, guest posting, etc. #contentchat
— Michelle Garrett (@PRisUs) August 6, 2018
Q5: Do I need an online portfolio or website to be a freelance content creator?
A website or online portfolio gives potential clients a feel for your work on a platform you can control.
A5a: You may be able to start off your freelance life by word-of-mouth projects from people who already know the quality of your work, but building a website or online portfolio that showcases your best work—and the kind of work you’d like to do more of—is important. #ContentChat
— Erika Heald | Marketing Consultant (@SFerika) August 6, 2018
A5: YES! It’s important to show people what you do, why and results. I have not only my online presence, website and a private portfolio that I share when asked. Also, I guest post several times a year. #ContentChat
— Brandie McCallum (@lttlewys) August 6, 2018
When starting out as a freelancer, make decisions that will help your portfolio in addition to your bank account.
A5 When starting out, you should work hard to build a portfolio. Take what you can get, and do better with each gig. Your portfolio should be evolving upward. Always. #ContentChat
— Ken Gordon (@quickmuse) August 6, 2018
The way in which your ideal customers typically find you should inform how you design your website.
A5. Even a freelancer needs a website that explains what you do for clients.
Decide how your website is used in the Awareness>Consideration>Decision #customerjourney.
If you get leads from WOM (Awareness) then your website can focus on testimonials and sampels. #ContentChat
— Tod Cordill, MBA (@todcordill) August 6, 2018
Q6: Can I share my current work samples in my portfolio? What if they are for things I ghostwrote?
If the work is publicly accessible and has your name on it, you can share it. But you shouldn’t add content you ghostwrote for someone else to a public portfolio.
A6b: If you have publicly available content, it’s OK to include it in your portfolio unless your work contract specifies otherwise. Confidential or proprietary content should not be included in your portfolio.#ContentChat https://t.co/jDlqUs9tTx
— Erika Heald | Marketing Consultant (@SFerika) August 6, 2018
A6c: When you can’t show the actual work, you can have a portfolio entry that describes the project without overstepping the rules. For example, my portfolio notes the kind of ghostwriting I did for @ginidietrich but I don’t link to specific pieces. #ContentChat https://t.co/qBawh0sJWp
— Erika Heald | Marketing Consultant (@SFerika) August 6, 2018
Read your contracts carefully. Some have NDA clauses that keep you from sharing your work.
A6: Watch for any NDA’s that may be in your contract. For the first several years I freelanced, I was NDA and had no portfolio. That was a mistake I made and had to work really hard to fix that. #ContentChat
— Brandie McCallum (@lttlewys) August 6, 2018
Q7: What are effective ways to market my freelance work?
The best freelancers show, don’t tell.
A7a: Do for yourself what you’d like to be paid to do for others. Freelance writers can blog, photographers can populate a killer #Instagram feed, videographers can program a #YouTube channel, etc. #ContentChat https://t.co/mmWXL0ZQra
— Erika Heald | Marketing Consultant (@SFerika) August 6, 2018
A7: Don’t be afriad to share client progress across social media. Blog and share in a “best practice” kinda way. #ContentChat
— Farrah Parker (@LeavUrImge2FDP) August 6, 2018
Network within the communities in which your ideal clients are active.
A7b: Participating in relevant Twitter chats like this one and attending industry meetups and conferences are also great ways to network and get your name out there. #ContentChat https://t.co/eytTe6Tpgh
— Erika Heald | Marketing Consultant (@SFerika) August 6, 2018
A7: Network, network, network. Online and offline. Search for groups to join, twitter chats, write guest posts. Attend events/confernces. Use a CRM to keep track (I use @Nimble) and collect emails to send newsletters #ContentChat
— Brandie McCallum (@lttlewys) August 6, 2018
A7: Understand where your target market is at and how to reach them. This could mean going to networking events, participating in Twitter chats like #ContentChat, or more. Test various items out to see what works for you. https://t.co/VUpSrCTgPA
— Robert Fischer (@_imPRessive_) August 6, 2018
A7: A couple of other ways that I haven’t seen mentioned but have worked for me:
Join a chamber or professional organzation (AMA, PRSA, etc.)
Get certified to take govt contracts.These both take work – as in you can’t just join or get certified & expect results. #contentchat
— Michelle Garrett (@PRisUs) August 6, 2018
Q8: I can’t wait to write off all my expenses! Wait, what do I need to do to make that possible?
Find yourself a good accountant who can help you understand the current tax landscape for freelancers.
A8a: The tax laws have had significant changes. That’s why you’ll want to talk to an accountant as soon as you get your first paycheck. #ContentChat
— Erika Heald | Marketing Consultant (@SFerika) August 6, 2018
A8b: You’ll need to estimate your income from freelancing to pay quarterly taxes, and need to understand what sort of expenses are eligible to be written off with your income level. #ContentChat
— Erika Heald | Marketing Consultant (@SFerika) August 6, 2018
Hire an accountant who knows how to help freelancers – very worth it! #freelance #contentchat https://t.co/ncvvkqseAA
— Michelle Garrett (@PRisUs) August 6, 2018
A8: The most common advice I see and completely agree with is use an accountant. Mine made me very aware of what I can and cannot claim allowing me to keep necessary receipts. #ContentChat https://t.co/yxn9uKzazJ
— Robert Fischer (@_imPRessive_) August 6, 2018
Q9: How do I get paid? Do I need invoicing software? And how do I set my rates?
If you only do a small number of freelance projects per year you can manually invoice.
A9a: If you expect to only occasionally have a freelance project, you can probably get away with manually creating invoices. #ContentChat
— Erika Heald | Marketing Consultant (@SFerika) August 6, 2018
Once you are regularly freelancing, invoicing software is critical.
A9b: Once you have multiple projects and clients to juggle, software like @Freshbooks can be helpful for both invoicing and tracking your expenses.
— Erika Heald | Marketing Consultant (@SFerika) August 6, 2018
A9: This looks a little different for everyone. I love @freshbooks and Wave. Set up a system and stick to it. Make sure to discuss this with the client. #ContentChat
— Brandie McCallum (@lttlewys) August 6, 2018
A9: I use @PayPal4Business. It’s very easy to use and it allows my clients to pay in a variety of ways. I either set a retainer or hourly rate depending on the client’s preferred choice. I work with local musicians so flexibility is key. #ContentChat https://t.co/E0oSJHkx0i
— Robert Fischer (@_imPRessive_) August 6, 2018
To set your rates, understand your worth as an FTE plus what your peers are charging.
A9c: For setting your rates, talk to other freelancers you know to get an idea of how they price their time. You can also think about what your annual salary would be for your work and divide by 1,000 to get a ballpark rate. #ContentChat
— Erika Heald | Marketing Consultant (@SFerika) August 6, 2018
Q10: Is it necessary to have a written contract?
Contracts help set expectations—and get you paid.
A10a: I only work with a written contract. I’ve learned the hard way over the years that even well-known companies with great brands can try to get free work out of freelancers. A contract helps ensure you get paid. #ContentChat
— Erika Heald | Marketing Consultant (@SFerika) August 6, 2018
A10: Yes if you want to save yourself in the long run. #ContentChat https://t.co/Z3OYVpFQ0P
— Shannon Arturi (@credcollab) August 6, 2018
A10. Always get a contract. I created my own and send one every single time. Money makes people act krazy. Protect yourself and your brand #ContentChat
— Brandie McCallum (@lttlewys) August 6, 2018
Retainers are another way of creating an ongoing freelance work agreement.
A10b: An alternative to a per-project contract is a retainer which guarantees you a certain amount of pay and your client a certain amount of work over a set period of time. #ContentChat
— Erika Heald | Marketing Consultant (@SFerika) August 6, 2018
Freelance Questions from the #ContentChat Community
Can freelancers collaborate without forming a company together?
Can two (or more) freelancers join forces or collaborate without forming a company? #contentchat
— Bill Skowronski (@BillSkowronski) August 6, 2018
Absoulutely. Whenever you are working with someone, have a contract. @SFerika successfully work together on projects or refer each other out all the time! #ContentChat
— Brandie McCallum (@lttlewys) August 6, 2018
Yes. Collaborations are sought-out content but you don’t have to form an actual partnership. I would get a letter of agreement or BAA (if applicable). Sharing is safer. #ContentChat
— ShereeseM, MS/MBA (@ShereesePubHlth) August 6, 2018
Freelancers can and do collaborate all the time. But if you find you are regularly working together, you may find it beneficial from a marketing and prospecting standpoint to have a more formal working arrangement. #ContentChat
— Erika Heald | Marketing Consultant (@SFerika) August 13, 2018
Yes. Collaborations are sought-out content but you don’t have to form an actual partnership. I would get a letter of agreement or BAA (if applicable). Sharing is safer. #ContentChat
— ShereeseM, MS/MBA (@ShereesePubHlth) August 6, 2018
How do you get invited to be a guest blogger?
A4: I find referrals are probably the no. 1 way I win new clients. No. 2 would be social media, blogging, guest posting, etc. #contentchat
— Michelle Garrett (@PRisUs) August 6, 2018
I develop them for clients. (-:
For myself, I started out doing it for free to get the exposure. Definitely paid off. I chose one outlet that I felt would be a fit, then branched out from there. #contentchat
— Michelle Garrett (@PRisUs) August 6, 2018
I was suggesting guest posting for my business – for me. In that sense, I have a byline and I always share that content, if it makes sense, of course, for the client I’m pitching. @muckrack compiles all my published work and I share that. https://t.co/1KFRkxKri9
— Michelle Garrett (@PRisUs) August 6, 2018
As a freelancer, how do you handle health insurance?
How do you handle health insurance? In today’s environment, it’s necessary to have, but it also doesn’t seem to be on stable ground. #ContentChat
— Jason Webb (@JasonLWebb) August 6, 2018
I pay for mine through my state’s insurance exchange and have for the past two years. It’s expensive, but it’s not something I’d want to gamble on going without. #ContentChat
— Erika Heald | Marketing Consultant (@SFerika) August 6, 2018
I have my own insurance. It’s super expensive but you have to have it. #ContentChat
— Brandie McCallum (@lttlewys) August 6, 2018
It’s nice when you have a spouse with health insurance. When my hubs and I were both freelancing, insurance was crazy expensive. #contentchat
— Michelle Garrett (@PRisUs) August 6, 2018
Should you form an LLC for freelancing?
Should you have an LLC for freelancing? What are the benefits? #ContentChat
— Jason Webb (@JasonLWebb) August 6, 2018
Talk to an accountant before deciding to incorporate or not.
My accountant doesn’t think it’s always the right fit for solopreneurs. Once you are looking at hiring employees that can change, and the tax laws mean you may not come out ahead when you consider the additional admin work until you have a serious cash flow from it. #ContentChat
— Erika Heald | Marketing Consultant (@SFerika) August 6, 2018
I know when I was trying to figure out what I wanted to do, my accountant told me to start as a sole proprietor till I was bringing in a serious amount of money to switch over to an LLC. #ContentChat
— Robert Fischer (@_imPRessive_) August 6, 2018
What are some helpful tips for managing the administrative side of the freelance life?
Q: I still struggle with the admin side of freelancing. Looking for best tips for proposal creation, billing/invoicing, organization/time tracking, etc. #contentchat
— Michelle Garrett (@PRisUs) August 6, 2018
I suggest taking a look at your previous projects and their associated tiem tracking and figure out the true cost in time and resources for the typical projects you do. Use that to create a documented rate chart for yourself. #ContentChat
— Erika Heald | Marketing Consultant (@SFerika) August 6, 2018
Similarly, put together a pitch deck that details your usual services and service bundles, plus sample proposals that include all the bells and whistles. It’s so much easier to copy a sample and tailor it. #ContentChat
— Erika Heald | Marketing Consultant (@SFerika) August 6, 2018
Also, here are some really helpful resources/templates to help streamline some processes: @TheRyanRobinson compiled his best templates together here: https://t.co/7540gULqA7 He is a fantastic resource for freelancers & content marketers alike. #ContentChat
— Holly Miller | Marketing & Content Strategy (@millertime_baby) August 6, 2018
I use @harvest for time tracking. I moved to it from another service several months ago and haven’t looked back. #ContentChat
— Tod Cordill, MBA (@todcordill) August 6, 2018
I have calendar appointments to myself to handle my admin duties. Things are done weekly and monthly. I’ve tried a couple of time tracking programs, that didn’t work for me. I have a google folder set up for every client and create a process for that client. #ContentChat
— Brandie McCallum (@lttlewys) August 6, 2018
I use @toggl for my time-tracking. There are so many useful features including reporting if your client wants to see what the breakdown of your hours looks like. I also use @asana for organizing what I need to do. I learned about it from my full-time job and love it. #ContentChat
— Robert Fischer (@_imPRessive_) August 6, 2018
What are some best practices around timelines for video content creation?
Hi #ContentChat! I’m Angel. Was a TV producer half my life. Now producing content for small biz. My question: Do most content makers see clients weekly—shoot video/edit/photograph & post day in & day out? Trying to figure out what’s normal! pic.twitter.com/yXqFAzY62q
— Angel James (@angelmjames1) August 6, 2018
Of my clients who regularly use video, they seem to do shoots every two weeks for a full day, and post content every week. #ContentChat
— Erika Heald | Marketing Consultant (@SFerika) August 6, 2018
It really depends on the client. Some I chat with daily others monthly. I do try to video and plan projects together. #ContentChat
— Brandie McCallum (@lttlewys) August 6, 2018
I fear you need to create your own normal. 🙂
I believe most content makers create the content and their clients publish it.
The needs of large brands is way different than SMBs. B2B is different than B2C. Determine your audience and define their needs. #ContentChat
— Tod Cordill, MBA (@todcordill) August 6, 2018
For even more conversation on the topic, browse the full conversation stream on Twitter.
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