This week, #ContentChat was joined by James Haagenson (@programmaticjim) to discuss how to use programmatic advertising to increase your content marketing conversions. Content marketers frequently struggle to build an audience, due to the limited reach of their content. That’s where programmatic advertising comes in. Note that throughout the chat, #prog is used as shorthand for programmatic advertising.
Note that throughout the chat, #prog is used as shorthand for programmatic advertising.
Q1: What is programmatic advertising and where do you see it in the content marketing funnel?
Programmatic advertising is advertising that’s tailored to its recipients, based on their real-time online activity.
A1a: #Prog advetising allows marketers to target specific audiences using granular data across the web in real time. #ContentChat
— James Haagenson (@ProgrammaticJim) August 28, 2017
A1b: #Prog inventory is sourced from surplus ad spots on almost every website through ad exchanges. #ContentChat
— James Haagenson (@ProgrammaticJim) August 28, 2017
A1: Programmatic advertising is media that can be dynamically served based on user intent. #ContentChat
— Maureen Jann (@MaureenOnPoint) August 28, 2017
A1. Enables targeting based on what users actually do. Not what they say they do. Demographics alone are dangerous! #ContentChat https://t.co/fVZT5R8tap
— Su Doyle (@sudoyle) August 28, 2017
There’s a wide range of user data that can be used to trigger programmatic advertising.
A1c: #Prog data can be based on web browsing behavior, app ownership, user location, to name a few. #ContentChat
— James Haagenson (@ProgrammaticJim) August 28, 2017
A primary selling point of programmatic advertising is your ability to narrowly target your ideal customer.
A1: Programmatic advertising automates media buying based on specific audiences–demographics, firmographics, intent data. #contentchat
— Shelly Lucas (@pisarose) August 28, 2017
A1: Programmatic ADV is focusing on your exact target vs. the audience at large #ContentChat
— Jeff Higgins (@ItsJeffHiggins) August 28, 2017
Q2: What are the content marketing benefits of investing in programmatic?
Programmatic advertising allows you to be in a buyer’s selection set without them having to have reached out to you directly.
A2a: #Prog allows you to bring messaging directly to customers. No waiting for someone to search or visit your site. #ContentChat
— James Haagenson (@ProgrammaticJim) August 28, 2017
Programmatic advertising can help get the right lead generation content into the hands of buyers in the consideration phase who didn’t already know you.
A2: Simply-Lead gen. A Piece of content intended to bring someone into your funnel can be boosted through programmatic ads #ContentChat
— Maureen Jann (@MaureenOnPoint) August 28, 2017
A2. Providing assistance when the customer/ prospect needs it most. Being helpful vs. being intrusive (or creepy) #contentChat https://t.co/Fc7qa3iptj
— Su Doyle (@sudoyle) August 28, 2017
A2) Get your content in front of the right people at the right time in the right context. What’s wrong with that? #ContentChat pic.twitter.com/EFB589MUry
— Jeff Reno(e) 🎙 (@Renoe) August 28, 2017
Programmatic advertising also benefits from infinite flexibility.
A2. Intentionally short lifespans, can create, modify and end. Can push content at will. #contentchat
— Steve Bitter (@stevebitter) August 28, 2017
A2a: Diversify your touch points by targeting users programmatically with Video, Audio, Banners, and Native advertisments. #ContentChat
— James Haagenson (@ProgrammaticJim) August 28, 2017
A2: Better targeting. Higher Engagement. Real-time Optimization. Overall strategy to close the deal. #ContentChat pic.twitter.com/z9Q3tQRwFP
— Shawn Paul Wood (@ShawnPaulWood) August 28, 2017
A2: Programmatic advertising empowers content creators to personalize content via a diversified, automated media buy. #contentchat
— Shelly Lucas (@pisarose) August 28, 2017
With programmatic advertising, you can easily re-engage site visitors who haven’t visited you in a while.
A2c: Using #Prog, you can reengage your site vistitors and grow your business in markets with low brand awareness with channel. #ContentChat
— James Haagenson (@ProgrammaticJim) August 28, 2017
Q3: When advertising content, how can programmatic help boost other paid #leadgen tactics?
Programmatic advertising integrates nicely with other paid lead generation tactics.
A3a: #Prog plays very nicely with other paid #leadgen tactics. Boost search demand, supplement social ads and content! #ContentChat
— James Haagenson (@ProgrammaticJim) August 28, 2017
A3b: #PPC and #Prog create a great marketing whirlpool. #ContentChat
— James Haagenson (@ProgrammaticJim) August 28, 2017
A2c: #Prog grows #PPC demand and then reengages those searchers back to search or direct to site. #ContentChat
— James Haagenson (@ProgrammaticJim) August 28, 2017
It takes multiple instances of seeing your content for someone to recognize you. Programmatic helps ramp that up faster.
A3: Brand penetration is cumulative, when you see an ad in a highly targeted enviro, that next channel will be more effective! #ContentChat
— Maureen Jann (@MaureenOnPoint) August 28, 2017
A3b) name recognition. People are more likely to remember an ad they see from a name they recognize. This means greater impact. #ContentChat
— Jeff Reno(e) 🎙 (@Renoe) August 28, 2017
A3: Programmatic used with PPC campaigns create a giant welcome mat for your content. One works great, two works even better #ContentChat
— Jeff Higgins (@ItsJeffHiggins) August 28, 2017
A3d: Through #social #ppc and #Prog, make your targeted customers think your brand is everywhere, like #Bud at the Super bowl #contentChat
— James Haagenson (@ProgrammaticJim) August 28, 2017
A3: Like a man past his prime, #Programmatic gives your reach that extra lift when you need most. #ContentChat pic.twitter.com/EWYEklFeiw
— Shawn Paul Wood (@ShawnPaulWood) August 28, 2017
But there is such a thing as too much programmatic.
Every time a client asks me to check out a site I get retargeted. Ugh! #contentchat
— Josh McCormack (@joshmccormack) August 28, 2017
My retargeting peeve is when I buy a gift and ads for it still follow me around the Web…Need a “I bought it already” button. #ContentChat
— Erika Heald (@SFerika) August 28, 2017
A3. Thinking abt reaching the right ppl w/ offers they actually want to see vs this https://t.co/Rmyf2eUbez #prog might help #contentchat
— allison ryder (@allisonryder) August 28, 2017
Q4: What are view through conversions and how are they valuable to content marketing?
Not all actions taken as a result of your programmatic ads happens directly through customers clicking on them. That’s where view through conversions come in.
A4a: View through conversions measure desired actions taken after a user views a #Prog ad. The counterpart of a click through. #ContentChat
— James Haagenson (@ProgrammaticJim) August 28, 2017
A4b: Although #Prog ads hyperlink to other pages, clicks come few and far between and shouldn’t be the purpose of these ads. #contentChat
— James Haagenson (@ProgrammaticJim) August 28, 2017
A4b) The ad sparked something in them that drove them to find you later, via direct, organic, PPC. #ContentChat
— Jeff Reno(e) 🎙 (@Renoe) August 28, 2017
There’s more to evaluating programmatic effectiveness than clicks.
A4c: If my goal is to drive form fills or downloads, the ad should alert or remind users of my brand. #ContentChat
— James Haagenson (@ProgrammaticJim) August 28, 2017
A4d: I much perfer to look at total conversions. #HotTakeWarning; Focusing on clicks is an ineffective way to compare channels. #ContentChat
— James Haagenson (@ProgrammaticJim) August 28, 2017
Q5: How do I choose which audiences to target for my content marketing?
Start with mining your proprietary data, then consider purchasing data to fill in your gaps.
A5a: Good #leadgen data is hard to come by. Nothing is more valuable than your first party data. #ContentChat
— James Haagenson (@ProgrammaticJim) August 28, 2017
A5b:Do your research and find data companies that focus on lead gen. Most data out there is B2C, useful but not always effective#ContentChat
— James Haagenson (@ProgrammaticJim) August 28, 2017
A5a: If you have budget, you can let the AI do the work for you and find your highest converting customers to validate personas #contentChat
— Maureen Jann (@MaureenOnPoint) August 28, 2017
A5c: Or if you’ve done social media ads, you can use those targeting methods to help build a starting point. #contentChat
— Maureen Jann (@MaureenOnPoint) August 28, 2017
A5c: @PacificDataPart provides great B2B data! They help target companies, job titles, and even technology #programmatically #ContentChat
— James Haagenson (@ProgrammaticJim) August 28, 2017
Leverage your buyer personas and use cases to define your programmatic audiences.
A5a: Start with your personas. Use them to direct the first round of targeting. or… #contentChat
— Maureen Jann (@MaureenOnPoint) August 28, 2017
A5: Define best customer criteria; analyze your database to find them; build/connect to buyer personas. #contentchat
— Shelly Lucas (@pisarose) August 28, 2017
The nice thing is that this kind of audience building can help validate or improve personas if you are patient! #ContentChat
— Maureen Jann (@MaureenOnPoint) August 28, 2017
Understand—and serve up—the next logical piece of content for the audience. a.k.a. Right Audience + Right Content + Right Time
A5: Agree w/ James. And tell a story to users who are already engaged by sequencing them the next logical piece of content. #contentchat https://t.co/TmBiUQyzaJ
— Billy Tarter (@digital_billy) August 28, 2017
Q6: How do you measure the success of a #programmatic campaign?
Conversions are the holy grail of programmatic KPIs.
A6: Conversions. Nothing less. #ContentChat
— Chandresh (@thisischandresh) August 28, 2017
A6: It really depends on your attribution model. If a view-through contributes to a larger conversion, I’ll take it! #ContentChat
— Maureen Jann (@MaureenOnPoint) August 28, 2017
A6: You can measure the success of a #Prog campaign with Conversions + engagement rates – the level depends on your goals though… pic.twitter.com/cMA4UdaK1O
— Amy Higgins (@amywhiggins) August 28, 2017
ROA is another popular programmatic KPI.
A6) If your website is set up well enough, and we’re speaking ads, success is measured IMO on ROAS. #ContentChat
— Jeff Reno(e) 🎙 (@Renoe) August 28, 2017
Sorry – ROAS = Return on Ad Spend. ROI is important, but if you’re trying to define the value of your Ad dollars, it’s great. #ContentChat
— Jeff Reno(e) 🎙 (@Renoe) August 28, 2017
A6b) If you’ve defined the value of a subscription, sign up, etc, then the same applies for a content campaign. #ContentChat
— Jeff Reno(e) 🎙 (@Renoe) August 28, 2017
IMO | ROI is what you show the client. ROAS is what you use to evaluate, and compare, future campaigns. pic.twitter.com/YzNJ2yRsWB
— Jeff Reno(e) 🎙 (@Renoe) August 28, 2017
Cost Per Lead (CPL) is another programmatic metric to track.
A6a: CPL is a great effeciency metric, but don’t use it to compare channels. They play different positions on the same team. #ContentChat
— James Haagenson (@ProgrammaticJim) August 28, 2017
A6c: Compare metrics like CTR, CPL, and CPC week over week to measure growth over time. Are leads going up? Is CPL going down? #ContentChat
— James Haagenson (@ProgrammaticJim) August 28, 2017
Don’t forget to look at the effect programmatic is having on your other marketing metrics.
A6b: Look at your marketing program as a whole. Since launching #prog, has #PPC improved? Has #organic traffic gone up? #contentChat
— James Haagenson (@ProgrammaticJim) August 28, 2017
Q7: What companies are using #programmatic to drive their content marketing?
I can’t even count the number of #AdvancedTV banners I’ve gotten from @TheTradeDeskInc. But it worked! I’m using it!
— James Haagenson (@ProgrammaticJim) August 28, 2017
Oh, not content marketing-y. @bizible has followed me around a few times with their content! #contentChat
— Maureen Jann (@MaureenOnPoint) August 28, 2017
A7: I read this a few months back via @AdExchanger. Great stuff #ContentChat kids. https://t.co/11yW2Xmd2i
— Shawn Paul Wood (@ShawnPaulWood) August 28, 2017
A7: I know one. @LBBIndia. However, it’s still in the learning phase.
— Chandresh (@thisischandresh) August 28, 2017
A7. Drift does a good job & uses Live Chat instead of lead forms once they get the click through. #ContentChat
— Su Doyle (@sudoyle) August 28, 2017
a7 Those who are using multiple channels including Influencer Marketing, TV, FB Discussions @EmpireFOX has done amazing at this #contentchat
— Debi Norton (@BRAVOMedia1) August 28, 2017
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